Senior Retail Assistant

2 days ago


Newmarket, Suffolk, United Kingdom Toolstation Full time

About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Senior Retail Assistant. As a keyholder, you will be responsible for providing exceptional customer service, managing store operations, and contributing to the overall success of our store.

Key Responsibilities

  • Provide a high level of customer service, ensuring that customers have a positive experience in our store.
  • Manage store operations, including opening and closing procedures, stock management, and visual merchandising.
  • Work collaboratively with the store team to achieve sales targets and improve customer satisfaction.
  • Contribute to the development of a positive and inclusive store culture.

What We're Looking For

  • A passion for delivering exceptional customer service and a commitment to providing a positive customer experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A proactive and flexible approach, with a willingness to adapt to changing circumstances.
  • A commitment to maintaining a high level of product knowledge and staying up-to-date with industry trends.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to help you grow and succeed in your role.
  • A collaborative and supportive work environment.
  • The opportunity to work for a leading retailer with a strong commitment to customer satisfaction and employee development.


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