Service Advisor
2 weeks ago
Job Summary:
Thrive Group is seeking a skilled Service Advisor to join our team at our client's location on the outskirts of Trowbridge. As a Service Advisor, you will play a crucial role in assisting customers with servicing and repairs, booking in vehicles, and advising customers on work required.
Key Responsibilities:
- Assist customers with servicing and repairs, ensuring a high level of customer satisfaction.
- Book in vehicles, advise customers on work required, and complete orders in a timely and efficient manner.
- Liaise with internal departments, including the workshop, to ensure seamless communication and coordination.
Requirements:
- Previous experience within the motor industry, specifically in Service or customer service, is essential.
- Excellent communication skills at all levels, with the ability to build strong relationships with customers and colleagues.
- A good level of IT experience, including Excel, with accurate data entry skills.
- The ability to work in a fast-paced, ever-changing environment, with a high level of adaptability and flexibility.
What We Offer:
- A competitive salary and benefits package.
- A full-time Monday to Friday schedule, with Saturdays on a rota basis.
- 25 days' holiday plus bank holidays.
- Training and development opportunities to enhance your skills and career progression.
- Healthcare and Employee Assistance Programme (EAP) benefits.
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