Service Advisor

7 days ago


Trowbridge, Wiltshire, United Kingdom Thrive Group Full time

Job Summary:

Thrive Group is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and experience.

Key Responsibilities:

  • Assist customers with servicing and repairs, providing expert advice and guidance.
  • Book in vehicles, advise customers on work required, and complete orders efficiently.
  • Liaise with internal departments, including the workshop, to ensure seamless communication and service delivery.

Requirements:

  • Previous experience within the motor industry, specifically in Service or customer service, is essential.
  • Excellent communication skills at all levels, with the ability to build strong relationships with customers and colleagues.
  • A good level of IT experience, including Excel, with accurate data entry skills.
  • The ability to work in a fast-paced, ever-changing environment, with a high level of adaptability and flexibility.

What We Offer:

  • A competitive salary and benefits package.
  • A full-time Monday to Friday schedule, with Saturdays on a rota basis.
  • 25 days holiday plus bank holidays.
  • Training and development opportunities to enhance your skills and career.
  • Healthcare and Employee Assistance Program (EAP) benefits.

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