Operations Manager
5 days ago
We are seeking an experienced Operations Manager to join our team at Amazon UK Services Ltd. As an Operations Manager, you will be responsible for leading a team of operations professionals to ensure the smooth running of our operations.
Your main focus will be to drive a culture of safety and quality, while also overseeing process improvements and implementing changes to maintain high productivity levels.
You will work closely with management-level colleagues to standardise shift practices and analyse shift performance against relevant business objectives.
A typical day will be varied, including routine team management, daily operational responsibilities, process improvement, and operational contingency tasks.
About the TeamAmazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses.
We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.
Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.
We are open to hiring candidates to work out of one of the following locations:
Sheffield, ZET, GBR
Key Responsibilities- Create, oversee, and drive a culture of safety and wellbeing
- Analyse and implement changes to keep quality and productivity at a consistently high level
- Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility
- Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
- Work collaboratively with management-level colleagues to standardise shift practices
You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be.
Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards.
You'll also oversee process improvements within your area and drive implementation.
A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks.
You'll also be a role model and mentor to new managers.
Basic Qualifications- A degree
- Relevant experience in people management
- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
- Relevant experience in using data or anecdotal evidence to influence business decisions
- Advanced proficiency in verbal and written English and local language
- Experience working with Lean, Six Sigma and Kaizen techniques
- Experience working in another logistics environment
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
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