Physiotherapy Support Specialist

2 weeks ago

Birmingham, Birmingham, United Kingdom Circle Health Group Full time
About the Role

We are seeking a highly motivated and organized Physiotherapy Support Specialist to join our team at Circle Health Group. As a key member of our physiotherapy department, you will provide exceptional support to our qualified physiotherapy staff, enabling them to maximize their clinical skills and productivity.

Key Responsibilities
  • Provide administrative support to the physiotherapy team, including managing appointment schedules, patient records, and departmental documentation.
  • Assist with pre-operative assessments and participate in clinical treatments under the supervision of a Physiotherapist or Senior Physiotherapist.
  • Book outpatient physiotherapy appointments and manage the physiotherapy appointment system accurately and efficiently.
  • Handle general telephone enquiries and refer clinical issues to the relevant Physiotherapist.
  • Manage the patient database, ensuring that patient records and all relevant documentation are processed accurately.
  • Ensure the department maintains CHG Physiotherapy audit compliance.
Requirements
  • Previous experience within a healthcare environment.
  • Excellent communication and interpersonal skills.
  • Ability to reassure patients in varying situations and encourage them to undertake their exercise programs.
  • Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence.
  • Proficient in the use of a PC, including software and systems.
  • Motivated and enthusiastic individual with a strong work ethic.
  • Good team player with a collaborative approach.
  • Attention to detail, ensuring accurate recording of data.
  • Able to assess patient comfort and adapt behavior in line with this assessment.
Benefits
  • Competitive starting salary.
  • Access to a wide range of employee benefits, including private pension scheme, private healthcare scheme, and family-friendly policies.
  • Industry-leading training and development opportunities.
  • Employee recognition programs.
  • Staff engagement hub with access to discounts and rewards.
About Circle Health Group

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. We strive to attract candidates with diverse experiences, backgrounds, identities, or expressions, skills, and work styles. We are proud to be a Gold member of the Armed Forces Covenant and welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and are a Disability Confident Employer.

We are passionate about creating an environment where our people can thrive, grow, and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious, and creative, and are at the core of our purpose and culture.

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