Area Training Manager

6 days ago

Birmingham, Birmingham, United Kingdom Nightcap Head Office Full time
Job Title: Area Training Manager

As a key member of our Nightcap Head Office team, you will play a vital role in ensuring that our venues consistently deliver exceptional customer experiences. Your primary responsibility will be to develop and implement comprehensive training programs that enhance the skills and knowledge of our bar teams.

This is a field-based role, requiring regular travel to our venues in Birmingham, Leeds, Liverpool, and Manchester. You will work closely with our bar teams to identify areas for improvement and develop targeted training initiatives to address these gaps.

Key Responsibilities:

The Operation
  • Develop and implement new training programs to enhance bar team skills and knowledge.
  • Monitor and maintain high standards of drink consistency and quality control across our venues.
Team
  • Provide comprehensive bar training and ensure all bartenders are equipped to deliver exceptional customer experiences.
  • Establish strong communication channels across designated areas to ensure seamless collaboration.
  • Drive the delivery of exemplary bar service in line with our service operating procedures.
  • Embed great induction standards across our bar teams by delivering 'train the trainer' sessions to our General Managers/IST.
  • Analyze new starter and leaver surveys to identify training-related trends and work closely with Ops to address areas for improvement.
  • Own bar career development activities to drive internal promotions into Senior Bartender positions.
  • Support keeping key training content up to date and relevant.
Guest-centric
  • Support the bar team and work on-site when required to ensure exceptional customer experiences.
  • Take ownership of keeping Front of House content fresh and up to date, using feedback from our teams to inform improvements.
  • Create and develop new training assets to enhance the skills and knowledge of our bar teams.
  • Sign off on employee progression through observations and assessments.
  • Investigate and highlight areas for improvement in Front of House knowledge and skills, providing ad-hoc support and site visits to evaluate training impact.

  • Area Training Manager

    5 days ago

    Birmingham, Birmingham, United Kingdom Nightcap Head Office Full time

    Job Title: Area Training ManagerAs a key member of our Nightcap Head Office team, you will play a vital role in ensuring that our venues consistently deliver exceptional customer experiences. Your primary responsibility will be to develop and implement training programs that enhance the skills and knowledge of our bar teams, driving sales and improving...

  • Area Training Manager

    5 days ago

    Birmingham, Birmingham, United Kingdom Nightcap Head Office Full time

    Job Title: Area Training ManagerAs a key member of our Nightcap Head Office team, you will play a vital role in ensuring that our venues consistently deliver exceptional customer experiences. Your primary responsibility will be to develop and implement training programs that enhance the skills and knowledge of our bar teams, driving sales and improving...

  • Area Training Manager

    3 days ago

    Birmingham, Birmingham, United Kingdom Nightcap Head Office Full time

    Job Title: Area Training ManagerWe are seeking a highly skilled and experienced Area Training Manager to join our team at Nightcap Head Office. As a key member of our operations team, you will be responsible for ensuring that all our venues uphold the brand standards when it comes to the consistency, delivery, and quality of our drinks served.The successful...

  • Area Training Manager

    3 days ago

    Birmingham, Birmingham, United Kingdom Nightcap Head Office Full time

    Job Title: Area Training ManagerWe are seeking a highly skilled and experienced Area Training Manager to join our team at Nightcap Head Office. As a key member of our operations team, you will be responsible for ensuring that all our venues uphold the brand standards when it comes to the consistency, delivery, and quality of our drinks served.The successful...

  • Deliver Training with CSC Training

    3 weeks ago

    Birmingham, Birmingham, United Kingdom CSC Training Full time

    Opportunity to Deliver TrainingCSC Training is seeking experienced professionals to join our team of speakers. As a speaker, you will have the opportunity to share your knowledge and expertise with our delegates, who are professionals in their respective fields.Benefits of Being a SpeakerMarketing and Promotion: We will promote your courses through our...

  • Deliver Training with CSC Training

    3 weeks ago

    Birmingham, Birmingham, United Kingdom CSC Training Full time

    Opportunity to Deliver TrainingCSC Training is seeking experienced professionals to join our team of speakers. As a speaker, you will have the opportunity to share your knowledge and expertise with our delegates, who are professionals in their respective fields.Benefits of Being a SpeakerMarketing and Promotion: We will promote your courses through our...

  • Area Manager in Training

    1 week ago

    Birmingham, Birmingham, United Kingdom The Original Factory Shop Full time

    About The Original Factory ShopEstablished in 1969, The Original Factory Shop is a leading retailer of big brands at bargain prices. We bring quality ranges at unbeatable prices to Britain's local high streets, satisfying our customers' love for bargains.Job OpportunityWe are seeking an Area Manager in Training to join our team in the Midlands. As an Area...

  • Area Manager in Training

    1 week ago

    Birmingham, Birmingham, United Kingdom The Original Factory Shop Full time

    About The Original Factory ShopEstablished in 1969, The Original Factory Shop is a leading retailer of big brands at bargain prices. We bring quality ranges at unbeatable prices to Britain's local high streets, satisfying our customers' love for bargains.Job OpportunityWe are seeking an Area Manager in Training to join our team in the Midlands. As an Area...

  • Area Manager in Training

    2 weeks ago

    Birmingham, Birmingham, United Kingdom The Original Factory Shop Full time

    About The Original Factory ShopEstablished in 1969, The Original Factory Shop is a leading retailer of big brands at bargain prices. We bring quality ranges at unbeatable prices to Britain's local high streets, satisfying our customers' desire for value.Job OpportunityWe are seeking an Area Manager in Training to join our team in the Midlands. As an Area...

  • Area Manager in Training

    2 weeks ago

    Birmingham, Birmingham, United Kingdom The Original Factory Shop Full time

    About The Original Factory ShopEstablished in 1969, The Original Factory Shop is a leading retailer of big brands at bargain prices. We bring quality ranges at unbeatable prices to Britain's local high streets, satisfying our customers' desire for value.Job OpportunityWe are seeking an Area Manager in Training to join our team in the Midlands. As an Area...

  • Area Manager in Training

    3 weeks ago

    Birmingham, Birmingham, United Kingdom The Original Factory Shop Full time

    About The Original Factory ShopWe are a leading retailer with a rich history, established in 1969. Our mission is to bring big brands at bargain prices to Britain's local high streets, satisfying our customers with unbeatable deals.Job SummaryWe are seeking an experienced Area Manager in Training to join our team in the Midlands. As a key member of our...

  • Area Manager in Training

    3 weeks ago

    Birmingham, Birmingham, United Kingdom The Original Factory Shop Full time

    About The Original Factory ShopWe are a leading retailer with a rich history, established in 1969. Our mission is to bring big brands at bargain prices to Britain's local high streets, satisfying our customers with unbeatable deals.Job SummaryWe are seeking an experienced Area Manager in Training to join our team in the Midlands. As a key member of our...

  • Area Manager in Training

    3 weeks ago

    Birmingham, Birmingham, United Kingdom The Original Factory Shop Full time

    About The Original Factory ShopWe are a leading retailer with a rich history, established in 1969. Our mission is to bring big brands at bargain prices to Britain's local high streets, satisfying our customers with unbeatable deals.Job SummaryWe are seeking an experienced Area Manager in Training to join our team in the Midlands. As a key member of our...

  • Area Manager in Training

    3 weeks ago

    Birmingham, Birmingham, United Kingdom The Original Factory Shop Full time

    About The Original Factory ShopWe are a leading retailer with a rich history, established in 1969. Our mission is to bring big brands at bargain prices to Britain's local high streets, satisfying our customers with unbeatable deals.Job SummaryWe are seeking an experienced Area Manager in Training to join our team in the Midlands. As a key member of our...

  • Area Manager in Training Position

    1 week ago

    Birmingham, Birmingham, United Kingdom The Original Factory Shop Full time

    Join Our Team as an Area Manager in TrainingWe are seeking a highly motivated and experienced Area Manager in Training to join our team at The Original Factory Shop. As an Area Manager in Training, you will play a pivotal role in leading our retail operations and driving business growth in the Midlands region.Key Responsibilities:Team Leadership: Build and...

  • Area Manager in Training Position

    1 week ago

    Birmingham, Birmingham, United Kingdom The Original Factory Shop Full time

    Join Our Team as an Area Manager in TrainingWe are seeking a highly motivated and experienced Area Manager in Training to join our team at The Original Factory Shop. As an Area Manager in Training, you will play a pivotal role in leading our retail operations and driving business growth in the Midlands region.Key Responsibilities:Team Leadership: Build and...

  • Become a Speaker for CSC Training

    3 weeks ago

    Birmingham, Birmingham, United Kingdom CSC Training Full time

    Opportunity to Deliver TrainingCSC Training is seeking experienced professionals to join our team of speakers. As a speaker, you will have the opportunity to share your knowledge and expertise with our delegates, who are professionals in their respective fields.Benefits of Being a SpeakerMarketing and Promotion: We will promote your courses through our...

  • Become a Speaker for CSC Training

    3 weeks ago

    Birmingham, Birmingham, United Kingdom CSC Training Full time

    Opportunity to Deliver TrainingCSC Training is seeking experienced professionals to join our team of speakers. As a speaker, you will have the opportunity to share your knowledge and expertise with our delegates, who are professionals in their respective fields.Benefits of Being a SpeakerMarketing and Promotion: We will promote your courses through our...

  • Become a Speaker for CSC Training

    2 weeks ago

    Birmingham, Birmingham, United Kingdom CSC Training Full time

    Why Become a Speaker for CSC Training?CSC Training is seeking experienced professionals to deliver training to our delegates. As a speaker, you will have the opportunity to share your knowledge and expertise with our audience.Benefits of Being a SpeakerOpportunity to share your expertise and knowledge with our delegatesChance to develop your public speaking...

  • Become a Speaker for CSC Training

    2 weeks ago

    Birmingham, Birmingham, United Kingdom CSC Training Full time

    Why Become a Speaker for CSC Training?CSC Training is seeking experienced professionals to deliver training to our delegates. As a speaker, you will have the opportunity to share your knowledge and expertise with our audience.Benefits of Being a SpeakerOpportunity to share your expertise and knowledge with our delegatesChance to develop your public speaking...