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Customer Experience Ambassador

2 months ago

City of London, United Kingdom Thistle Full time
{"title": "Customer Experience Ambassador", "content": "Unlock the Magic of London

Are you a people person with a passion for creating unforgettable experiences? As a Customer Experience Ambassador at The Tower Hotel, you'll be the face of our hospitality, ensuring every guest feels like royalty.

With a keen eye for detail and a warm smile, you'll be the go-to person for directions, theatre bookings, and luggage delivery. Your ability to think on your feet and adapt to any situation will make you a valuable asset to our team.

We're looking for someone who is proficient in both written and spoken English, with excellent communication skills and a knack for empathy. If you're a team player with a can-do attitude, we want to hear from you

What We Offer
  • Competitive salary and benefits package
  • Discounted rates on hotel rooms, food, and drink
  • Interest-free season ticket loans
  • Access to a 24/7 Employee Assistance Program
  • Pension and Healthcare Schemes
  • Wagestream - get access to earned salary before payday
  • Paid volunteering days
  • Generous recommend a friend scheme
  • Apprenticeships and accredited qualifications up to Level 7
  • Access to discounts and cashback through our online benefits portal
  • Great Recognition program
", "lang_code": "en-US"}