Logistics Operations Supervisor

3 weeks ago

Sheffield, Sheffield, United Kingdom Octopus Energy Full time
Join us in making a significant impact on the environment. Our mission is to lead the global shift towards renewable energy, turning our vision into reality. We are at the forefront of transitioning to sustainable, cost-effective energy solutions through the implementation of advanced home technologies, including smart meters, electric vehicle chargers, low carbon heating, home batteries, solar energy, and more. Leveraging Octopus' exceptional technological capabilities, we provide intelligent energy solutions tailored for our customers.
As a representative of our organization, our diverse and industry-leading field team delivers the outstanding service that Octopus customers have come to expect. At Octopus Energy Services, we are executing ambitious growth strategies, recognizing our supply chain as a vital strategic asset to achieve our goals efficiently and effectively. This role involves hands-on management of a team dedicated to the smooth operation of distribution and transportation activities for Octopus Energy Services. We seek an individual with excellent interpersonal skills and a sharp attention to detail. The position will encompass a variety of responsibilities and will evolve over time.

Key Responsibilities

Assist the leadership team in the daily operations and oversee a team of over 50 Drivers and Warehouse Staff. Ensure that the site, yard, and fleet are consistently clean, organized, and safe to enhance operational efficiency. Take charge of all aspects related to personnel, processes, performance, wellbeing, and workplace culture. Guarantee that vehicles, machinery, and equipment are well-maintained and suitable for their intended use. Promote adherence to all health and safety regulations, training, and governance. Act as the primary contact for swiftly addressing any operational challenges that may arise, always considering the impact on customer satisfaction.

Required Qualifications

Proven experience in a leadership role within a distribution center and/or fleet management. Ability to communicate confidently and effectively with colleagues and stakeholders. Approach customers in a friendly and proactive manner, effectively managing any escalations. We strive to ensure a flawless customer experience. Proficient in computer usage and comfortable with adopting and promoting new technologies. Possess a startup or entrepreneurial mindset, demonstrating resilience and adaptability to change, contributing to the scaling of a critical function in a dynamic business environment. Hold a valid UK Driving License (with no more than 3 penalty points). Forklift operation experience and certification would be advantageous. Flexibility to work and lead shifts scheduled between 06:00 and 22:00 any day of the week.

Why You'll Appreciate Working Here

Curious about the salary for this position? We encourage you to discuss this with our recruiters during your call, as we prioritize matching your experience with an appropriate salary. We believe in flexibility and want to ensure that salary is not a barrier to your application. Octopus Energy fosters a distinctive culture where individuals learn, make decisions, and innovate rapidly. Our team enjoys autonomy while collaborating with a diverse group of co-owners on groundbreaking projects. We aim to reward your hard work with benefits that truly matter to you. Explore our perks hub for more information. If you resonate with this description, we would love to connect with you. We are committed to providing you with the necessary tools and environment to unlock your potential. Need specific accommodations? If you require any adjustments or have unique preferences, please inform us, and we will do our best to tailor your interview process for comfort and optimal performance. Research indicates that certain groups, such as women, may hesitate to apply unless they meet all job criteria. Regardless of your background, if you find a position appealing, we encourage you to apply, as you may be the ideal candidate we are looking for. At Octopus, we value genuinely decent individuals who are honest and empathetic. Our workforce is our greatest asset, and the unique skills and perspectives each person brings to the team drive our success. As an equal opportunity employer, we are committed to providing equal opportunities, fostering an inclusive work environment, and ensuring fairness for all.

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