Senior Support Worker

2 months ago

Croydon, Greater London, United Kingdom Evolve Housing + Support Full time
About the Role

We are seeking a highly motivated and compassionate Senior Support Worker to join our team in Croydon. As a key member of our supported housing service, you will play a vital role in providing practical and emotional support to vulnerable young people who are unable to live independently.

Our customers come with a range of support needs, including mental health, care leaver status, probation, ex-offending, domestic violence, learning disabilities, and asylum seeking. You will work closely with our customers to identify their strengths, needs, and goals, and develop personalized support plans to help them achieve their aspirations.

Key Responsibilities
  • Support a caseload of at least 8 customers to identify their strengths and needs, and develop personalized support plans.
  • Plan and set targets to achieve and take appropriate action to meet their goals and aspirations.
  • Take part in activities and provide opportunities that generate aspiration and confidence.
  • Actively promote customer involvement and co-production.
  • Create management plans alongside customers to ensure their safety and well-being.
  • Establish supportive and professional relationships with customers and deal with unpredictable and challenging situations.
  • Support customers to identify positive move-on options and live more independent lives.
  • Liaise with external partners to access statutory and voluntary services.
  • Ensure fair access through interviewing and assessing referrals.
  • Support and lead colleagues, using your existing knowledge and experience.
  • Encourage and support customers to raise complaints, comments, and suggestions.
What We Offer
  • Over 6 weeks holiday per annum (rising with service).
  • Ability to buy or sell additional one week holiday per annum.
  • Employer-paid DBS checks.
  • Occupational sick pay.
  • Employer contributory pension scheme.
  • 4 x Life Assurance.
  • Medical Cash Back Plan.
  • Yulife Employee Assistance & Rewards Programme.
  • Cycle to work scheme.
  • Full training and induction programme.

We are an equal opportunities employer and encourage applications from all sections of the community. We reflect this in our recruitment practices, actively seeking applications from all parts of the community regardless of race, religion or belief, sex, sexual orientation, gender identity, age, or disability.

Please ensure that your answers give a clear outline of how your application meets the criteria for this role using the included job description and person specification.

You will need to be able to work shifts on a pre-planned rolling rota, 5/7 days a week, including mornings, evenings, mid-shifts, and weekends.

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