Senior Support Worker
4 weeks ago
We are seeking a Senior Support Worker to join our team in Croydon, working with vulnerable individuals in our supported housing service. As a key member of our team, you will provide practical and emotional support to help our customers regain their independence.
The ideal candidate will have knowledge of safeguarding and understanding of the reasons why people become homeless, as well as experience working with statutory and voluntary resources available to homeless people. You will be required to support a caseload of at least 8 customers, identifying their strengths and needs, and planning and setting targets to achieve their goals and aspirations.
You will work closely with our customers to provide person-centred support, taking part in activities and providing opportunities that generate aspiration and confidence. You will also establish supportive and professional relationships with customers and deal effectively with unpredictable and challenging situations.
A key part of the role is enabling customers to gain necessary support from other agencies, so you will need to be able to network and build relationships with those in other organisations. You will also be required to support and lead colleagues, using your existing knowledge and experience when appropriate.
In return, we can offer you a competitive salary, over 6 weeks holiday per annum, and a range of benefits including employer paid DBS checks and an employer contributory pension scheme.
Key Responsibilities:
- Support a caseload of at least 8 customers to identify their strengths and needs, and plan and set targets to achieve their goals and aspirations.
- Provide person-centred support to customers, taking part in activities and providing opportunities that generate aspiration and confidence.
- Establish supportive and professional relationships with customers and deal effectively with unpredictable and challenging situations.
- Network and build relationships with those in other organisations to enable customers to gain necessary support.
- Support and lead colleagues, using your existing knowledge and experience when appropriate.
Requirements:
- Knowledge of safeguarding and understanding of the reasons why people become homeless.
- Experience working with statutory and voluntary resources available to homeless people.
- Ability to work shifts on a pre-planned rolling rota, including mornings, evenings, and weekends.
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