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Global Head of Culinary Operations

2 months ago

London, Greater London, United Kingdom The Emirates Group Full time

Job Purpose

The Emirates Group is seeking a highly experienced and skilled Global Head of Culinary Operations to lead its culinary team and drive the development of world-class menu and product design, food quality delivery, and chef recruitment and training. This role will be responsible for planning and coordinating menu development activities, managing a team of culinary experts, and ensuring the delivery of top-quality menu presentations and food products to customers.

Key Responsibilities

  • Lead the culinary integration activity for any global mergers and acquisitions, ensuring seamless integration of culinary operations and teams.
  • Manage the global development team in its effectiveness to develop the right products for customers at the right cost, maintaining efficiency and maximizing profitability.
  • Drive best practice across the business in all culinary and associated areas, ensuring quality and cost control, and implementing innovative solutions to improve menu presentation and food production.
  • Work with procurement teams to manage critical vendors, ensuring delivery on contract requirements, including performance targets and continuous improvement, focusing on the quality of product and its yield performance.
  • Monitor and review customer menus to ensure they meet customer requirements and are profitable for The Emirates Group, proactively suggesting changes if certain items are not successful or working within the business or the customer.
  • Develop a strategy to continuously improve menu presentation operations in both quality and efficiency, driving costs out where possible while still providing a high-end customer experience.
  • Ongoing review of trends in the marketplace, demonstrating internally and externally where to focus styles within customer guidelines.
  • Maintain a full menu program for Special Meals globally, fulfilling customer requirements and reducing customer comments.
  • Expertly develop successful relationships across all levels of stakeholders, internally and externally.
  • Assist in sourcing senior chefs globally, ensuring an agreed sign-off process with all businesses for senior roles.

Qualifications & Experience

  • Demonstrated success in a similar role, with 15+ years' experience in an Executive Culinary role such as Group Executive Chef, Group Food and Beverage Director, or Group Culinary Director.
  • Experience of working in a global international market, such as high-end hotels, resorts, or large upmarket catering groups.
  • Experienced chef with a background in large operations and high-volume production.
  • Hold a recognized catering qualification.
  • Expert influencing and negotiating skills, with the ability to adapt personal style to suit a varied audience and a variety of interpersonal styles.
  • Demonstrated capacity to influence stakeholders and facilitate change, including challenging the status quo and delivering innovative solutions both internally and externally.
  • Demonstrated ability to build strong customer relationships and develop communications within the heart of the customer culinary team.
  • Energetic leader and trusted culinary advisor, with an absolute commitment to high-quality menu development and cost-effective production.
  • Experience in the food manufacturing arena, with an understanding of QA, supply planning, and production.
  • Leadership capabilities with the financial competency to devise, execute, and manage own budget.