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Food and Beverage Service Manager

2 months ago

Seaham, Durham, United Kingdom Seaham Hall Full time
Food and Beverage Supervisor Opportunity

We are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at Seaham Hall, a renowned resort in County Durham. As a key member of our hospitality team, you will be responsible for delivering exceptional dining experiences for our guests in our award-winning restaurant, The Dining Room.

Key Responsibilities:

  • Provide attentive service to guests during meals, ensuring their needs are met and exceeded.
  • Assist in maintaining the cleanliness and organization of the dining area and kitchen.
  • Upsell menu items and drinks to enhance the guest experience.
  • Attend training sessions to gain a deep understanding of our menu and be able to offer recommendations to guests.
  • Work collaboratively with the kitchen team and other departments to ensure seamless service delivery.

Requirements:

  • Minimum 2 years of experience in a hospitality role, preferably in a restaurant or bar setting.
  • Excellent customer service and communication skills.
  • Ability to work effectively in a fast-paced environment and multitask with ease.
  • Computer literacy and knowledge of Microsoft systems and Simphony EPOS.
  • Transportation is essential due to the location and shift patterns.

Benefits:

  • Share of service charge (approx. £2,000 per annum).
  • Reward and recognition scheme, including B&Q discount.
  • Exciting opportunity to be part of an award-winning business with many accolades.
  • 28 days holiday including bank holidays.
  • Inclusion in charity events and fundraising.
  • Workplace wellness program.
  • Be part of our Sustainable Team scheme, prioritizing people and planet.
  • Up to 20% team member discount off gift vouchers and spa experiences.
  • Work-based pension scheme subject to criteria.
  • Uniform provided.
  • Free onsite parking.

About Seaham Hall:

Seaham Hall is a 5-star resort located in County Durham, offering luxurious accommodations and exceptional dining experiences. Our team is dedicated to providing outstanding service and creating unforgettable memories for our guests.