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Business Administration Officer

2 months ago


London, Greater London, United Kingdom Richmond and Wandsworth Councils Full time

About Us

Business Support Officer
£, - £, per annum

Permanent
Full Time ( hours)
Wandsworth

Join Our Dynamic Team

Are you a seasoned professional in Business Support or Administration looking for a new opportunity? Within our Children's Services, the Business Support team is essential in facilitating efficient operations. As a Business Support Officer, you will be integral to our daily functions, providing crucial assistance to ensure our services operate smoothly. You will collaborate with a team that supports multiple social work units, each led by a team manager and consisting of dedicated social workers. You will be part of a cohesive and supportive environment, where teamwork is paramount under the guidance of your Business Support Team Manager.

About the Role

Reporting directly to the Business Support Team Manager, who oversees Family Safeguarding and Support for Disabled Children services, you will work alongside another Business Support Officer and the Senior Business Support Officer. Your responsibilities will encompass a variety of tasks aimed at assisting the social work team, including:

  • Financial Administration: Establishing new suppliers in the Council's database and payment systems. Managing Direct Payments for parents and caregivers of disabled children, processing invoices, and resolving any disputes. Inputting and adjusting commitments in the Council database for forecasting and reporting.
  • Data Management: Ensuring accurate demographic information is recorded in the database.
  • Minute Taking: Completing and returning meeting minutes within agreed timelines.
  • Diary Management: Organizing duty schedules and arranging meetings, including room bookings.
  • Document Management: Overseeing SharePoint folders and filing systems, ensuring proper document uploads.
  • Inbox Management: Addressing service inquiries promptly and effectively.

Essential Qualifications, Skills, and Experience

  • Pressure-Ready: Ability to thrive in a fast-paced environment.
  • Highly Organized: Skillful in managing multiple tasks efficiently.
  • Excel Proficient: Comfortable using spreadsheets for various tasks.
  • Database Expert: Committed to maintaining data accuracy.
  • Effective Communicator: Capable of engaging with service users and colleagues across SEND and health services.
  • Confidentiality Advocate: Aware of the importance of discretion in handling sensitive information.
  • Flexible Team Player: Willing to support other areas within the Business Support Service.

Growth Opportunities:

This position is link-graded, with opportunities for advancement based on experience and knowledge. Career progression will be part of your development and annual appraisal process.

If you are a detail-oriented individual with a passion for supporting services aimed at children with disabilities, we encourage you to consider this opportunity.

Our Commitment

Richmond and Wandsworth Councils are dedicated to inclusive recruitment practices. We promote equality and diversity, recognizing that a diverse workforce enhances our service delivery.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment process, please inform us.

We are also committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment. Some positions may require a satisfactory response to a police records check via the Disclosure and Barring Service (DBS).

We offer a comprehensive range of benefits designed to attract, develop, and reward our employees, including annual leave, flexible working arrangements, and a generous pension plan.

Richmond and Wandsworth Councils