Customer Service Representative

7 days ago


Preston, Lancashire, United Kingdom Davies Group Full time

Customer Service Representative

We are seeking an experienced Customer Service Representative to join our Property team at Davies Group. As a Customer Service Representative, you will be responsible for responding to inbound calls from home emergency insurance customers, working to targets and KPIs in a friendly and professional call centre environment, and supporting customers through the journey of their claim from initial notification to resolution.

Key Responsibilities:

  • Respond to inbound calls from home emergency insurance customers
  • Work to targets and KPIs in a friendly and professional call centre environment
  • Support customers through the journey of their claim from initial notification to resolution
  • Validate policyholder information, diagnose issues, and deploy trade contractors
  • Take excess policy payments, arrange boiler services, and negotiate with contractors

Requirements:

  • Excellent telephone manner and strong customer service skills
  • Ability to think on your feet and demonstrate strong attention to detail
  • Self-motivated and engaged, with a positive and self-confident approach when dealing with customers
  • PC literate with excellent administrative skills

About Davies Group:

Davies Group is a community of outstanding people who value transferable skills and qualities. We are a dynamic and innovative company that strives for what's next, and we are committed to making a difference in our communities. We aim to be an equal opportunities employer and welcome applications from diverse candidates.



  • Preston, Lancashire, United Kingdom Vodafone Australia Full time

    About the Role:Vodafone Australia is seeking a skilled and customer-focused individual to join our team as a Service Representative. As a Service Representative, you will play a vital role in delivering exceptional customer experiences and providing support to our customers in-store.Key Responsibilities:Customer Service: Provide excellent customer service to...


  • Preston, Lancashire, United Kingdom Vodafone Australia Full time

    About the Role:Vodafone Australia is seeking a skilled and customer-focused individual to join our team as a Service Representative. As a Service Representative, you will play a vital role in delivering exceptional customer experiences and providing support to our customers in-store.Key Responsibilities:Customer Service: Provide excellent customer service to...


  • Preston, Lancashire, United Kingdom Davies Group Full time

    Job Summary:We are seeking an experienced Customer Service Representative to join our Property team at Davies Group. As a Customer Service Representative, you will be responsible for responding to inbound calls from home emergency insurance customers, working to targets and KPI's in a friendly and professional call centre environment.Key...


  • Preston, Lancashire, United Kingdom Davies Group Full time

    Job Summary:We are seeking an experienced Customer Service Representative to join our Property team at Davies Group. As a Customer Service Representative, you will be responsible for responding to inbound calls from home emergency insurance customers, working to targets and KPI's in a friendly and professional call centre environment.Key...


  • Preston, Lancashire, United Kingdom Tranquil Recruitment Solutions Ltd Full time

    {"title": "Customer Service Executive", "description": "About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. Based in our Chorley office, you will be working as part of our customer service team, helping us meet the growing demand for care home consumable products.Key...


  • Preston, Lancashire, United Kingdom Tranquil Recruitment Solutions Ltd Full time

    {"title": "Customer Service Executive", "description": "About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. Based in our Chorley office, you will be working as part of our customer service team, helping us meet the growing demand for care home consumable products.Key...


  • Preston, Lancashire, United Kingdom Manpower UK Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving their queries in a timely and efficient manner.Key ResponsibilitiesProvide excellent customer service...


  • Preston, Lancashire, United Kingdom Manpower UK Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving their queries in a timely and efficient manner.Key ResponsibilitiesProvide excellent customer service...


  • Preston, Lancashire, United Kingdom Tranquil Recruitment Solutions Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Executive. Based in our Chorley office, you will be working as part of our customer service team, helping us meet the growing demand for care home consumable products.Key ResponsibilitiesManage large volumes of incoming calls and provide...


  • Preston, Lancashire, United Kingdom Tranquil Recruitment Solutions Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Executive. Based in our Chorley office, you will be working as part of our customer service team, helping us meet the growing demand for care home consumable products.Key ResponsibilitiesManage large volumes of incoming calls and provide...


  • Preston, Lancashire, United Kingdom Places for People Full time

    We are a leading provider of affordable housing solutions, dedicated to enhancing the lives of our customers across the country. As a key member of our Central Services Team within our Property Maintenance Division, you will play a vital role in ensuring the effective delivery of our repairs service. This will involve providing exceptional customer service,...


  • Preston, Lancashire, United Kingdom Places for People Full time

    We are a leading provider of affordable housing solutions, dedicated to enhancing the lives of our customers across the country. As a key member of our Central Services Team within our Property Maintenance Division, you will play a vital role in ensuring the effective delivery of our repairs service. This will involve providing exceptional customer service,...


  • Preston, Lancashire, United Kingdom HGS Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at HGS. As a Hybrid Advisor, you will play a pivotal role in providing exceptional customer support and assistance across various customer inquiries.Key ResponsibilitiesUtilize our cutting-edge Customer Relationship Management system to access vital customer information and...


  • Preston, Lancashire, United Kingdom Tranquil Recruitment Solutions Ltd Full time

    {"title": "Customer Support Executive", "description": "Job Title: Customer Support ExecutiveTranquil Recruitment Solutions Ltd is seeking a highly motivated and customer-focused individual to join our team as a Customer Support Executive. Based in our Chorley office, you will be working as part of our customer service team, helping us meet the growing...


  • Preston, Lancashire, United Kingdom Tranquil Recruitment Solutions Ltd Full time

    {"title": "Customer Support Executive", "description": "Job Title: Customer Support ExecutiveTranquil Recruitment Solutions Ltd is seeking a highly motivated and customer-focused individual to join our team as a Customer Support Executive. Based in our Chorley office, you will be working as part of our customer service team, helping us meet the growing...


  • Preston, Lancashire, United Kingdom HGS Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at HGS. As a Hybrid Advisor, you will play a pivotal role in providing exceptional customer support and assistance across various customer inquiries.Key ResponsibilitiesUtilize our cutting-edge Customer Relationship Management system to access vital customer information and...


  • Preston, Lancashire, United Kingdom HGS Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at HGS. As a Hybrid Advisor, you will play a pivotal role in providing exceptional customer support and assistance across various customer inquiries.Key ResponsibilitiesUtilize our cutting-edge Customer Relationship Management system to access vital customer information and...


  • Preston, Lancashire, United Kingdom Lancashire Care Foundation Trust Full time

    Job Summary:Lancashire Care Foundation Trust is seeking a skilled and compassionate Customer Service Representative to join our team as a Call Handler. In this role, you will provide exceptional customer service to patients, service users, and professionals, ensuring that calls are handled efficiently and routed appropriately.Key Responsibilities:Provide a...


  • Preston, Lancashire, United Kingdom Lancashire Care Foundation Trust Full time

    Job Summary:Lancashire Care Foundation Trust is seeking a skilled and compassionate Customer Service Representative to join our team as a Call Handler. In this role, you will provide exceptional customer service to patients, service users, and professionals, ensuring that calls are handled efficiently and routed appropriately.Key Responsibilities:Provide a...


  • Preston, Lancashire, United Kingdom Entwistle Green Full time

    Job Summary:We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Entwistle Green. As a Property Manager, you will play a pivotal role in ensuring that our landlord and tenant customers receive a high-quality experience throughout their time with us.Key Responsibilities:Coordinate urgent and routine repairs...