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Account Manager

2 months ago

Leeds, Leeds, United Kingdom Veolia Full time

About Veolia

Veolia is a leading provider of water and process solutions, dedicated to helping industrial customers save water and reduce energy consumption.

Job Summary

We are seeking a highly motivated and experienced Account Manager to join our team in the Lincolnshire/Humber region. As a key member of our Sales and Operations team, you will be responsible for maintaining and developing client relationships, demonstrating system knowledge, and generating new sales within the region.

Key Responsibilities

  • Develop and execute customer account sales plans, coordinating all proposal activity, from generating quotes to processing PO's.
  • Manage customer satisfaction and escalate customer concerns for resolution.
  • Coordinate support resources to maintain and grow existing and win / close new accounts.
  • Participate in plant visits, audit/survey and any trial working. Where required, conduct appropriate water analysis/testing and report.
  • Maintain the integrity of strategies and implementation of sales / marketing programs to achieve sales goals within your assigned territory/market.
  • Meet or exceed assigned quotas (activities and results).
  • Driving the right behaviours around Safety, Team Work, Company strategies and initiatives.

Requirements

  • Essential to this role is the ability to build and develop relationships with customers whilst supporting multiple managers and teams.
  • You will have outstanding communication across all platforms and customer service skills that are a natural extension of your personality.
  • Our most successful Account Managers are motivated, goal orientated and well organised, with excellent time management and prioritisation abilities.
  • You should be able to demonstrate excellent project management experience and a track record of exceeding targets.
  • Your background will be Account Management or sales in a water/process treatment company or industrial plant.
  • What are the essential skills?
  • Technically qualified in Chemical, Environmental, Mechanical or similar Engineering environment - or time-served in the industry
  • Strong value delivery and selling strategies with a track record of winning new accounts and developing markets.
  • Knowledge of specialty water and process chemicals and associated monitoring technologies
  • Enthusiastic, responsible team player with positive attitude for product and personal learning.

Benefits

  • Holiday allowance 26 days + Bank Holidays with the option to buy or sell additional days off
  • Private Healthcare
  • Dental Plan
  • Employee Assistance Program
  • Enhanced Maternity / Primary Care pay, Enhanced Paternity / Secondary Care pay, Enhanced
  • Adoption Leave
  • Support for Carers offering flexibility for longer term caring needs
  • A Lifestyle Account
  • Gym Subsidy
  • Cycle to Work Scheme
  • One day of paid volunteering leave in each 12 month rolling
  • 'Above and Beyond' program which allows Peers and Managers to recognise and reward our employees for their contributions.
  • Study Assistance offering financial support towards, training or study
  • Membership of Professional Institutes funded by Veolia
  • Eye Car Scheme
  • Option to be trained as a First Aider
  • Pension contribution of 10% of your earnings from us every month
  • Option to buy shares at preferential rates
  • Salary Sacrifice Schemes
  • Talent Referral Program, rewarding you for referring successful applicants to us
  • Company vehicle with fuel card.
  • The Bigger Picture - Benefits to protect you and your loved ones in the longer term:
  • Life Insurance of 10 times your basic salary from Day 1
  • Income Protection giving you 5 years cover for long term sickness