Housing Support Specialist

7 days ago


Edinburgh, Edinburgh, United Kingdom Falkirk Council Full time

About the Role

Falkirk Council is seeking a highly skilled and dedicated individual to support the delivery of a high-quality Housing service. As a Housing Support Specialist, you will play a vital role in ensuring the organisational aims, objectives, and performance standards are met or exceeded in accordance with all relevant legislation, policies, procedures, and best practice guidance.

Key Responsibilities

  • Provide information and advice to customers in relation to all aspects of Housing Management & Housing Income Services.
  • Support the provision of services funded by the Housing Revenue Account.
  • Work closely with colleagues to ensure seamless delivery of services.
  • Develop and maintain a working knowledge of housing and relevant legislation.

Requirements

  • Standard Grade (SCQF 4) or equivalent in Customer Service Qualification.
  • Experience in Frontline Housing Services.
  • Excellent communication and interpersonal skills.

Working Arrangements

This is a temporary position until further notice, working 18.5 hours per week, Monday and Tuesday full day and Wednesday half day in the morning.



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