Housing Support Specialist
7 days ago
About the Role
Falkirk Council is seeking a highly skilled and dedicated individual to support the delivery of a high-quality Housing service. As a Housing Support Specialist, you will play a vital role in ensuring the organisational aims, objectives, and performance standards are met or exceeded in accordance with all relevant legislation, policies, procedures, and best practice guidance.
Key Responsibilities
- Provide information and advice to customers in relation to all aspects of Housing Management & Housing Income Services.
- Support the provision of services funded by the Housing Revenue Account.
- Work closely with colleagues to ensure seamless delivery of services.
- Develop and maintain a working knowledge of housing and relevant legislation.
Requirements
- Standard Grade (SCQF 4) or equivalent in Customer Service Qualification.
- Experience in Frontline Housing Services.
- Excellent communication and interpersonal skills.
Working Arrangements
This is a temporary position until further notice, working 18.5 hours per week, Monday and Tuesday full day and Wednesday half day in the morning.
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