IT Support Specialist

2 months ago


Edinburgh, Edinburgh, United Kingdom Viewpoint Housing Association Ltd Full time
About the Role

We are seeking a skilled and motivated IT professional to join our Business Support IT team as an IT Support Specialist. As a key member of our team, you will play a vital role in providing an outstanding customer-focused IT support service to our internal customers.

Key Responsibilities
  • Provide technical support to over 140 users across multiple sites, ensuring a quality service at all times.
  • Maintain our servers and networking infrastructure, as well as support our older applications and roll out new systems.
  • Empower our people to get the most from our technology, by providing expert guidance and support.
Requirements
  • An IT-related qualification and/or at least 3 years' proven experience in a similar role.
  • Experience of supporting IT and networks in multiple sites.
  • Excellent communication and people skills.
  • A commitment to customer care and continuous improvement.
  • The ability to work independently and prioritize tasks.
  • Experience in supporting MS Office, Windows Server, Azure, Intune, and MSSQL.
  • Experience in creating reports using SQL Server Reporting Services is desirable.
  • Experience in supporting housing management systems in the social housing sector is also desirable.
  • A full driving license and access to your own transport is essential.
About Us

Viewpoint Housing Association Ltd is a leading provider of care and housing services in Edinburgh, the Lothians, and Fife. Our vision is to create Joy in Later Years, and we are committed to delivering high-quality services to our customers.

How to Apply

To apply for this role, please complete our online application form. We look forward to receiving your application and learning more about your qualifications and experience.


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