IT Support Specialist
6 days ago
Job Title: IT Support Engineer
Job Type: Full-time
Company: Ashdown Group
Location: Dorking, Surrey
Job Description:
We are seeking an experienced IT Support Engineer to join our team at Ashdown Group. As an IT Support Engineer, you will be responsible for providing technical support to our clients across the UK.
Key Responsibilities:
- Provide technical support to clients via phone, email, and remote desktop
- Troubleshoot and resolve technical issues with hardware, software, and network
- Install, configure, and maintain computer systems, networks, and peripherals
- Perform routine maintenance tasks, such as backups and software updates
- Collaborate with other teams to resolve complex technical issues
Requirements:
- 3+ years of experience in IT support
- Strong knowledge of Windows Server, Active Directory, and Azure AD
- Experience with Office 365, Teams, OneDrive, SharePoint, and Exchange Online
- VMWare vSphere and Veeam Backup experience
- Excellent communication and problem-solving skills
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
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