IT Support Specialist

6 days ago


Dorking, United Kingdom Ashdown Group Full time

Job Title: IT Support Engineer

Job Type: Full-time

Company: Ashdown Group

Location: Dorking, Surrey

Job Description:

We are seeking an experienced IT Support Engineer to join our team at Ashdown Group. As an IT Support Engineer, you will be responsible for providing technical support to our clients across the UK.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and remote desktop
  • Troubleshoot and resolve technical issues with hardware, software, and network
  • Install, configure, and maintain computer systems, networks, and peripherals
  • Perform routine maintenance tasks, such as backups and software updates
  • Collaborate with other teams to resolve complex technical issues

Requirements:

  • 3+ years of experience in IT support
  • Strong knowledge of Windows Server, Active Directory, and Azure AD
  • Experience with Office 365, Teams, OneDrive, SharePoint, and Exchange Online
  • VMWare vSphere and Veeam Backup experience
  • Excellent communication and problem-solving skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment


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