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IT Support Specialist

2 months ago


Dorking, Surrey, United Kingdom Ashdown Group Full time

Job Summary:

A leading IT consultancy in the UK is seeking an experienced IT Support Engineer to join their team as a Technical Support Specialist. This is an excellent opportunity for a skilled professional to work with the latest cutting-edge technology and expand their skill set.

Key Responsibilities:

  • Provide technical support to a wide range of SME customers across the UK, including remote support and internal software & hardware support.
  • Work on a busy IT Service Desk, collaborating with a team of 8 Technical Analysts to provide a combination of internal and customer support.
  • Assist with asset management, compliance, Cyber Essentials, and pen testing.
  • Develop and maintain expertise in various technologies, including Active Directory, Azure AD, Windows Server, Windows 10, Office 365, VMWare vSphere, and Veeam Backup.

Requirements:

  • Previous experience with Active Directory, Azure AD, Windows Server, Windows 10, Office 365, VMWare vSphere, and Veeam Backup.
  • Excellent problem-solving skills and ability to work in a fast-paced environment.
  • Strong communication and interpersonal skills, with the ability to work effectively with colleagues and customers.

About the Company:

Ashdown Group is a leading IT consultancy that provides a range of services to businesses across the UK. We are committed to delivering high-quality solutions and exceptional customer service.