Workplace Facilities Manager
4 weeks ago
Arcadis is a leading global company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are a team of over 36,000 people in more than 70 countries, dedicated to improving quality of life. Our mission is to create a better world by improving quality of life.
Job SummaryWe are seeking a Workplace Facilities Manager to be the first point of contact for our business and provide advice on the interpretation and application of Arcadis policies. The successful candidate will be responsible for managing day-to-day duties of offices and providing a high-quality service to all internal clients.
Key Responsibilities- Resolve operational day-to-day problems in own area of specialism, ensuring an efficient and high-quality service is extended to all internal clients.
- Contribute to budgetary planning and provide reports and commentary to support the management and control of project budgets and to optimise business performance.
- Contribute to a range of internal projects and work with senior specialists to ensure programmes of work are undertaken and project milestones are met.
- Identify and comply with the main principles, including legal and regulatory controls, relevant to Arcadis policies that govern work practices.
- Monitor business processes in own area of specialism in order to identify opportunities for improvement.
- Review and analyse customer service levels using standard reporting tools and highlight discrepancies against expected level of service.
- Build trusted relationships with internal customers to ensure appropriate quality and service.
- Provide detailed procedural advice on own area of specialism to internal clients to ensure that internal standards are adhered to.
- Meeting rooms and room bookings management.
- Possess the skills and experience to ensure all Arcadis offices are managed on a day-to-day basis in accordance with SHE, and FM good practice.
- This involves contractor appointment and contractor management in delivery of FM and statutory compliance.
- BIFM Level 3 or above qualification.
- Previous relevant experience in office or facilities management or similar.
- DSE qualification.
- IOSH management safety.
- Effective research, data gathering and analysis skills.
- Proficient in desktop applications (e.g. MS Word, Excel, PowerPoint).
- Good interpersonal and communication skills.
- Effective time management skills.
- Experience of managing small projects.
We believe everyone's contribution matters. We are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy. Join Arcadis. Create a Legacy.
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