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Night Operations Manager
1 month ago
As a Night Supervisor at The Midland Hotel, you'll be at the heart of our operations, supporting your Head of Department and ensuring everything runs smoothly. You'll be responsible for the night audit, balancing end-of-day accounts, and working closely with your team to deliver exceptional guest experiences.
Key Responsibilities:
- Take pride in maintaining the safety and security of the hotel and our guests
- Develop strong relationships with guests, responding to their needs and concerns
- Manage room service orders and collaborate with the Night Porter to ensure seamless service
- Assist with guest welcome and departure procedures throughout the night
Why Choose Us?
We prioritize our colleagues' well-being and development, offering ongoing training and clear paths for progression. As a Night Supervisor, you'll have the opportunity to grow your skills and take on new challenges in a dynamic and supportive environment.
Our Benefits:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme for outstanding performance
- Free hot meals while on duty
- Talent referral scheme for recommending friends to join our team
- We celebrate our colleagues' achievements through regular events and awards
- Access to the Company Pension Scheme, Life Assurance, and Wellbeing Support
