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Night Guest Service Ambassador

2 months ago

East London, United Kingdom Aparthotel Adagio London Stratford Full time

Job Title: Night Guest Service Ambassador

Job Summary: We are seeking a highly skilled and enthusiastic Night Guest Service Ambassador to join our team at Aparthotel Adagio London Stratford. As a Night Guest Service Ambassador, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities:

  • Provide warm and welcoming service to guests, making them feel at home
  • Guide guests through their stay, from check-in to check-out, and provide insights on local attractions and eateries
  • Take night reports, process payments, and prepare documents for the day
  • Maintain a clean and tidy lobby and reception area
  • Work collaboratively with the team to ensure seamless operations

Requirements:

  • Previous experience in a hotel or customer service environment
  • Excellent written and verbal communication skills
  • Exceptional customer service skills and a positive attitude
  • Ability to work on a rotating roster, including weekends and public holidays

About Us: Aparthotel Adagio London Stratford is a leading provider of serviced apartments, offering a unique blend of comfort, convenience, and hospitality. We are committed to delivering exceptional customer experiences and creating a warm and welcoming environment for our guests.