Care and Support Specialist

1 week ago


Stevenage, Hertfordshire, United Kingdom Prometheus Safe and Secure Full time
About the Role

We are seeking a highly skilled and compassionate Healthcare Support Worker to join our team at Prometheus Safe and Secure. As a key member of our staff, you will play a vital role in providing high-quality patient care and support to individuals with mental health needs.

Key Responsibilities
  • Provide exceptional patient care and support, ensuring the dignity and well-being of all individuals.
  • Assist qualified nursing staff in safely transferring patients and providing care across various business areas.
  • Act as a team leader without a qualified nurse, promoting equality and diversity, and ensuring patient safety.
  • Drive Prometheus ambulances as required, adhering to company guidelines and policies.
  • Ensure accurate and timely records, complying with company policy and reporting any issues as necessary.
  • Communicate effectively with patients, staff, and other stakeholders, actively listening to establish an understanding of patient needs.
  • Participate in regular appraisals and training, identifying performance standards and contributing to the company's aims and objectives.
Requirements
  • Excellent written and verbal communication skills.
  • Strong attention to detail and focus on accuracy.
  • Proactive and positive self-starter.
  • Excellent teamwork skills.
  • Well-organized with good time management skills.
  • Valid Enhanced DBS.
  • Currently working in a compliance-focused role.
  • Full UK Driving Licence.
  • Right to work in the UK.
Company Benefits
  • Employee Assistant Program.
  • Free on-site parking at all bases.
  • Free company uniform.
  • Mandatory training.
  • Enrolment in the company's pension scheme (The People Pension).
About Us

Prometheus Safe and Secure is a specialist operator in the mental health sector, providing a 24/7 rapid response service to more than 40 NHS Trusts, ICB, and private hospitals across the UK. We specialize in securing transportation and therapeutic observational care for individuals with various mental health needs, providing a premium service with rapid response times, highly trained and compassionate staff, and prestige vehicles that offer a safe and comfortable environment.

Our teams include registered mental health nurses and care assistants with a background in the mental health sector, who provide a bespoke wrap-around care-taking service with a holistic and therapeutic approach.



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