Patient Care Support Specialist

4 weeks ago

Stevenage, Hertfordshire, United Kingdom Prometheus Safe and Secure Full time

Job Overview

Note: Only applicants eligible to work in the UK will be considered. Sponsorship is not available.

We are seeking dedicated and experienced Health Care Assistants to join our team at Prometheus Safe and Secure. This position is a permanent role based in Stevenage, where you will work closely with qualified nursing personnel to ensure the safe transfer of patients and deliver exceptional care across various sectors, including trust wards and private facilities. The successful candidate will prioritize patient dignity and compassion while promoting equality and diversity in all interactions.

Key Responsibilities

- Support the Operations Manager and nursing staff in adhering to established policies and procedures.

- Maintain a secure and safe working environment for all.

Resource Management:

- Follow company protocols for inspecting vehicles and equipment prior to use.

- Report any issues or required stock replacements to the appropriate management personnel.

Leadership and Initiative:

- Take charge of the staffing team during patient transfers when necessary.

Safety and Security:

- Implement all security-related policies to safeguard the well-being of staff, patients, and the public.

Organizational Contribution:

- Actively participate in achieving the company’s objectives and goals.

- Understand and uphold responsibilities regarding equality, diversity, and patient rights in accordance with relevant legislation.

- Familiarize yourself with and comply with all company policies and procedures.

Communication Duties:

- Ensure accurate and timely documentation as per company policy, reporting any issues as necessary.

- Engage effectively with patients and colleagues to ascertain and address patient needs.

About Prometheus Safe and Secure

Prometheus Safe and Secure is a leading provider in the mental health sector, delivering a 24/7 rapid response service to numerous NHS Trusts, ICBs, and private healthcare facilities throughout the UK. We specialize in the secure transportation and therapeutic observational care for individuals with diverse mental health needs, ensuring a premium service characterized by rapid response times, highly trained staff, and comfortable, safe vehicles. Our team comprises registered mental health nurses and care assistants who deliver comprehensive care with a holistic approach.

Essential Qualifications:

  • Exceptional written and verbal communication skills.
  • Strong attention to detail and commitment to accuracy.
  • Self-motivated and proactive attitude.
  • Excellent teamwork capabilities.
  • Effective time management and organizational skills.
  • Valid Enhanced DBS certificate.
  • Current experience in a compliance-oriented role.
  • Full UK Driving Licence (Provisional Licences are not accepted).
  • Right to work in the UK.
  • Employment references covering a minimum of the last 5 years, with at least 3 years of UK employment history.

Confidentiality and Conduct:

It is essential that all staff maintain confidentiality regarding personal data in compliance with the Data Protection Act and relevant company policies.

Equal Opportunities Commitment:

Prometheus is dedicated to being an equal opportunities employer, welcoming applicants from diverse backgrounds and ensuring compliance with current legislation and best practices.

Health & Safety Awareness:

Staff members must be knowledgeable about the Health & Safety at Work Act and adhere to applicable company policies and codes of practice.

Our Mission:

To exceed expectations and set new standards in patient care.

Our Values:

Professionalism, Approachability, Care, and Compassion.

Employee Benefits:

  • Employee Assistance Program.
  • Free on-site parking.
  • Complimentary company uniform.
  • Mandatory training opportunities.
  • Enrollment in the company pension scheme.

Prometheus is committed to fostering an inclusive environment that values diversity and promotes equality in the workplace.

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