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Ladieswear Department Manager
2 months ago
About the Role
We are seeking a highly motivated and experienced Ladieswear Supervisor to join our team at Frasers Group. As a key member of our Ladieswear department, you will be responsible for delivering exceptional customer service, driving sales, and leading a team of sales associates.
Key Responsibilities
- Provide a luxury shopping experience to all customers, demonstrating in-depth product knowledge and expertise
- Confidently make recommendations to achieve sales and targets
- Drive and achieve individual and team objectives, and be accountable for meeting your own sales results and KPIs
- Stay up-to-date with industry trends and maintain a high level of product knowledge
- Proactively engage with customers to develop loyalty and retention
- Own the planning and delivery of in-store events and visual merchandising
- Maintain high standards of visual presentation and store appearance
- Support with stock counts and other operational duties
- Be a brand ambassador and promote the company image at all times
- Lead by example and coach the sales team to achieve excellence
- Support the store management team and contribute to the store's objectives
- Develop strong relationships with brand representatives and stakeholders
- Perform as a team player, participating in all activities to contribute to the store's success
- Ensure compliance with all policies and procedures
- Champion the company culture and values
Requirements
- Demonstrate a high level of personal energy and enthusiasm
- Confident, assertive, and personable with excellent communication skills
- Positive and enthusiastic with a can-do attitude
- Self-driven to upskill and learn, with a passion for beauty and fashion
- Resilient and resourceful, with a natural ability to coach and lead