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Administrative Support Specialist

2 months ago

Corby, Northamptonshire, United Kingdom Opus People Solutions Full time
Position Overview:

We are seeking a dedicated Business Support Officer to contribute to the efficiency of the Housing Allocations department at Opus People Solutions. This role is ideal for individuals with a strong administrative background and a keen interest in housing services.

Key Responsibilities:

  • Provide guidance and support to clients regarding the Council's housing register.
  • Assist the Allocations Manager with the daily operations of the Keyways allocation system.
  • Deliver administrative assistance for the relevant IT platforms.
  • Process housing applications in accordance with established standards and timelines.
  • Communicate application statuses to all housing applicants and address their inquiries through various channels.
  • Ensure accurate entry of completed housing applications into the software system, escalating queries to the Allocations Manager as needed.
  • Compile property information and promote available properties.

Candidate Profile:
The ideal candidate will possess experience in a customer-focused office environment, demonstrating the ability to manage multiple tasks effectively. Strong organizational skills and a proactive approach to problem-solving are essential.

This position offers the potential for contract extension and opportunities for permanent roles in the future.