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Head of Operations and Development
2 months ago
Walsingham Support is seeking a dynamic and experienced leader to oversee the day-to-day operations of our supported living and residential care services in London and the surrounding area.
We are looking for an individual who can provide strategic leadership, foster a positive work environment, and ensure the highest standards of care are maintained.
Key Responsibilities:- Provide strategic leadership to the operations team, setting clear objectives and ensuring the successful execution of day-to-day activities.
- Foster a positive and collaborative work environment, promoting teamwork and effective communication among staff.
- Implement and monitor quality assurance measures to uphold the highest standards of care.
- Stay up to date with industry regulations and ensure that the organisation complies with all relevant laws and standards.
- Effectively manage resources, including staff and budgets, to ensure optimal operational efficiency.
- Build and maintain strong relationships with the people we support, families, and external stakeholders.
- Identify opportunities for process improvement and innovation to enhance service delivery.
- Ideal Level 5 Diploma in Health and Social Care Management
- Proven experience in a leadership role within the social care industry
- Strong knowledge of regulatory requirements and compliance standards
- Excellent communication and interpersonal skills
- Demonstrated ability to lead and inspire a team
- Analytical mindset with a focus on continuous improvement
- 33 days annual leave including bank holidays, rising to 43 days depending on length of service
- Pension scheme contributions
- Employee Assistance Programme Supplied by Health Assured
- Life assurance equal to three times your salary
- Bereavement helpline
- Walsingham Rewards Scheme with extensive discounts on everyday items
- Exceptional training and continuing professional development opportunities
- Long service awards
- Eyecare vouchers
- Outstanding work bonus payments
- Recommend a friend bonus of £250
- Milage paid from your home for work travel
Working arrangements: Hybrid working: home-based but with frequent travel across services in your region.
Salary: Up to £58,000 per annum
