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Marketing Coordinator

2 months ago

Reading, Reading, United Kingdom Intuitive Surgical Full time
About Intuitive Surgical

We are a leading medical technology company dedicated to transforming the field of minimally invasive care. Our mission is to empower physicians to heal without constraints, and we strive to foster an inclusive and diverse team that is committed to making a difference.

With over 25 years of experience, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible. We believe that great ideas can come from anywhere, and we strive to foster an inclusive culture built around diversity of thought and mutual respect.

Job Summary

We are seeking a highly organized and detail-oriented Marketing Assistant to support our UKI marketing team. The successful candidate will provide administrative and logistical support for the organization of marketing and sales events, as well as coordinate and assist with customer communications using digital channels.

Key Responsibilities
  • Events
    • Support the Marketing Events Specialist with coordinating and organizing local customer events, including preparing speaker agreements, processing POs, and ensuring compliance and processes are met.
    • Support the Marketing Events Specialist with tradeshows on site when required.
    • Provide logistical support to the sales team with Truck system bookings.
  • Marketing Communication
    • Serve as point of contact and project coordinator for customer-facing Marketing Communication projects; work both independently and collaboratively with cross-functional contributors.
    • Coordinate direct customer communications through digital channels.
    • Initiate and manage the content creation process, including regionalizing collaterals for the UK & Ireland markets.
    • Collaborate with branding and design teams across EU and Global.
    • Serve as the point of contact for all submissions via the Content Management System.
    • Prioritize and handle numerous projects and tasks using project tracking systems and databases to help maintain high quality (timelines & budget) collaboration within the EU Marketing team and US global creative team, approved content, files, and descriptions.
    • Work with commercial and regional marketing team on customer training events to include assisting with presentation communications as required.
  • Administrative Tasks
    • As required, coordinate logistics for production and delivery of promotional materials for scheduled events, manage production within budget, working with key vendors through a purchase order system.
    • Create contracts, new vendors, process Purchase Orders (POs), and invoices for these events and get manager's approval and signatures.
    • Prepare and send speaker fees agreement and organize their travel & accommodation when applying.
    • Coordinate customer surveys, leads, and contacts to create accurate records within the CRM system and email marketing database.
    Requirements
    • Apprenticeship or bachelor's degree or equivalent experience in event management, marketing, preferably acquired in an international, fast-paced, and changing environment.
    • Minimum 1-2 years' work experience in events management and/or marketing.
    • Languages (spoken and written): fluency in English required.
    • Good interpersonal, verbal, and written skills coupled with ability to interact with a variety of departments and customers (marketing, sales, market access, and healthcare professionals).
    • Self-starter with ability to edit and update Microsoft Office, Adobe Acrobat, and HTML files; working effectively using content management systems and document control systems for approvals.
    • Strong organizational skills and ability to work in a team-environment providing cross-functional support.
    • A keen ability to coordinate projects, organizing, prioritizing, and coping with various tasks.
    • Flexible and reliable, and strong attention to details.
    • Travel up to 10% -15% required, mostly in the UK region.
    • Location: Oxford – Full time (3 days per week in office)