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IT System Administrator

2 months ago

Lincoln, Lincolnshire, United Kingdom OSJCT Full time
Job Title: IT System Administrator

Location: Eyre Court, Lincoln

Salary: up to £42,000 per annum

Hours of work: 37.5 hours per week, hybrid working 2-3 days at OSJCT head office or trust sites and the opportunity to work from home on the remaining days.

About the Role

We are seeking an experienced IT System Administrator to join our team at OSJCT. As a key member of our IT department, you will be responsible for the effective provisioning, installation, configuration, and maintenance of our Trust systems, hardware, and software.

You will resolve hardware and software errors, liaising with team members, business colleagues, and third-party product vendors as necessary. You will also oversee and implement application and OS patches and upgrades, as well as managing and configuring cloud-based services such as Office 365.

As a technical expert, you will participate in technical research and development to enable continuing innovation, producing documentation for support knowledge, procedures, and call scripts that facilitate enhanced and continually improving support practices.

You will also lead in managing availability and capacity planning with strong inputs into problem and change management processes.

Key Responsibilities
  • Provision, install, configure, and maintain Trust systems, hardware, and software.
  • Resolve hardware and software errors, liaising with team members, business colleagues, and third-party product vendors as necessary.
  • Oversee and implement application and OS patches and upgrades.
  • Manage and configure cloud-based services such as Office 365.
  • Participate in technical research and development to enable continuing innovation.
  • Produce documentation for support knowledge, procedures, and call scripts.
  • Lead in managing availability and capacity planning.
Requirements

We are looking for someone with proven and demonstrable experience in core areas of Microsoft OS, application, and Office management and troubleshooting, with at least three years of operational experience of system administration or IT services support in a multi-site organisation.

You will have experience in the management and implementation of OS patching and data backup, and strong understanding of cloud-based systems and IaaS technologies.

An excellent communicator who can prioritise and manage their own workload, you will be able to troubleshoot and resolve complex issues, and to logically tackle and resolve problems in areas where no previous knowledge or experience exists.

Other skills and experience required include:

  • Excellent knowledge and proficiency in at least four of the following technologies: Windows Server, MS Azure and AWS, Powerapps/Automate, Windows 10&11 Desktop, Microsoft Active Directory, DNS, Group Policy, or Office 365.
  • Knowledge of key backup systems and methodologies (Asigra / Veeam).
  • Demonstrable ability to actively monitor and fault find within a domain environment.
  • Good knowledge of IT security principles (including firewall configuration, VPNs, and DNS management), Networking, TCPIP, Firewalls, Routing, Switch Management and Virtual LANs.
  • Knowledge of the configuration, setup, and management of network devices, including routers, switchers, and Wi-Fi devices.
  • Experience in leading server capacity and availability management activities.
  • Ability to produce accurate technical guidance and documentation.
About Our Benefits
  • Competitive salary
  • Hybrid working policy
  • 25 Days Holiday plus all bank holidays
  • AVIVA Pension
  • Life Assurance
  • Access to Blue Light card, giving discounts on high street, online offers, and much more