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Customer Service Representative

2 months ago


Eastleigh, Hampshire, United Kingdom Meridian Business Support Limited Full time
Job Description

We are seeking a dedicated and proactive Customer Service Executive to join our small but dynamic team in Chandlers Ford.

The Role

As a Customer Service Executive, you will be responsible for providing exceptional customer service and support to our clients. You will be working with eCommerce and ticket-based support systems, and will be expected to be proactive in resolving customer queries and issues.

Key Responsibilities
  • Provide timely and effective customer service and support
  • Work with eCommerce and ticket-based support systems
  • Be proactive in resolving customer queries and issues
  • Collaborate with the team to achieve customer satisfaction and loyalty
Requirements

To be successful in this role, you will need to have a background in customer service and support, with experience working with eCommerce and ticket-based support systems. You will also need to be proactive, able to work well under pressure, and have excellent communication and problem-solving skills.

We are looking for a dedicated and enthusiastic individual who is passionate about delivering exceptional customer service and support. If you are a motivated and results-driven individual who is looking for a new challenge, we would love to hear from you.