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Housing Management Specialist
3 months ago
We are collaborating with a Housing Association that is seeking a Housing Management Specialist for a permanent role.
This position is full-time and offers hybrid working (3 days remote work per week), with a competitive salary starting at £43,087.00 per annum, increasing to £45,000 after the successful completion of the probation period.
The ideal candidate will possess a background in leasehold or housing management and have experience with the NEC (Northgate) system.
Key Responsibilities:
- Overseeing a team to ensure effective service delivery related to the management and oversight of third-party agreements and contracts within Homeownership schemes.
- Gaining a thorough understanding of leases and service level agreements while providing necessary support to staff and internal departments.
- Conducting regular meetings with Homeowners & Resident Associations to address and resolve disputes, ensuring high levels of customer satisfaction and fostering collaborative efforts.
- Monitoring and analyzing key performance indicators (KPIs).
- Inspiring and motivating team members to consistently achieve and surpass performance objectives.
- Building and maintaining relationships with stakeholders to enhance service visibility and engagement.
Required Experience:
- Experience in Social Housing.
- Experience in overseeing Managing Agents.
Essential Skills and Knowledge:
- Background in leasehold or housing management.
- Familiarity with the NEC system (preferred).
- Experience in line management.
Benefits:
- Hybrid working options
- Flexible working days
Working Hours:
- 35 hours per week.
- Monday to Friday, 9am to 5pm.
Please ensure you have relevant experience when considering this opportunity.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions, we strive to respond to all applications personally; however, due to the high volume of applications, this may not always be feasible. If you do not receive a response within 72 hours, please consider your application unsuccessful.
Don't forget our referral program: Recommend a friend or colleague to us and receive up to £100 once they have completed 20 days in a role through James Andrews. Terms and conditions apply; contact us for further details.
