Area General Manager

1 month ago

Waterlooville, Hampshire, United Kingdom DFS Furniture PLC Full time
About the Role

We are seeking a highly motivated and experienced Area General Manager to join our team at DFS Furniture PLC. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and developing our team members.

Key Responsibilities
  • Lead and manage a team of retail professionals to achieve sales targets and deliver exceptional customer service
  • Develop and implement strategies to improve store performance, customer engagement, and employee retention
  • Collaborate with cross-functional teams to drive business growth, improve processes, and enhance customer experience
  • Conduct regular performance evaluations, provide coaching and feedback, and develop talent within the team
  • Ensure compliance with company policies, procedures, and regulatory requirements
  • Stay up-to-date with industry trends, competitor activity, and market developments to inform business decisions
Requirements
  • Proven track record of success in retail leadership, with a strong focus on customer service and team development
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously
  • Strong analytical and business acumen, with the ability to interpret data and make informed decisions
  • Collaborative and adaptable leadership style, with a focus on building strong relationships with colleagues and stakeholders
What We Offer
  • Competitive salary and bonus structure
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
  • Access to company benefits, including health insurance, retirement plan, and paid time off

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