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Care Home Community Lead
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Care Home Administrator
2 months ago
We are seeking an experienced and dedicated Administrator to join our team at Barchester Healthcare. As a key member of our management team, you will provide essential support to the General Manager, ensuring the efficient running of our high-quality care home.
Key Responsibilities- Manage customer experience elements, including enquiries and showrounds, to promote a warm and welcoming environment for residents, staff, and visitors.
- Drive occupancy and reputation of the care home through community engagement.
- Support resident and family feedback with a focus on customer care.
- Assist with recruitment, payroll, and HR administration, including employee queries and training.
- Ensure secure storage of personal files and manage safe contents, petty cash, and resident fund accounts.
- Experience in a customer-facing role and previous involvement in HR administration and recruitment.
- High level of attention to detail and ability to prioritise.
- Proficient user of Microsoft Office, specifically Word, Excel, and Outlook.
- CIPD qualification beneficial.
- Rewarding Excellence bonus for Good or Outstanding CQC inspection.
- Unlimited access to refer-a-friend scheme and retail and leisure discounts.
- Free access to medical specialists, counselling, and legal services.
- Tax code review service and option to join staff lottery.
Barchester Healthcare is a supportive and empowering employer, dedicated to ensuring our team's contribution is valued. If you are looking to develop your administrative career, we offer progression opportunities and a rewarding work environment.
