Care Home Administrator

2 weeks ago


Tewkesbury, Gloucestershire, United Kingdom Barchester Healthcare Ltd Full time
About the Role

We are seeking an experienced and dedicated Administrator to join our team at Barchester Healthcare Ltd. As a key member of our management team, you will provide essential support to the General Manager, ensuring the efficient running of our high-quality care home.

Key Responsibilities
  • Manage customer experience elements, including enquiries and showrounds for prospective families.
  • Drive occupancy and reputation of the care home as part of a community engagement team.
  • Support resident and family feedback with a focus on customer care.
  • Assist with recruitment of home staff, completing employment new starter checks and arranging inductions.
  • Prepare payroll for home-based staff and provide advice and guidance on HR queries.
  • Ensure personal files are stored securely and attend meetings to produce accurate notes and minutes.
  • Manage rotas, safe contents, petty cash, and resident fund accounts.
  • Update staff records with ad-hoc training, supervisions, and appraisals.
  • Offer guidance on staff development opportunities, including signposting to Apprenticeships and qualifications.
Requirements
  • Experience in a customer-facing role.
  • Previous involvement in HR administration and recruitment.
  • High level of attention to detail and ability to prioritise.
  • Proficient user of Microsoft, specifically Word, Excel, and Outlook.
  • CIPD qualification beneficial.
What We Offer
  • Rewarding Excellence bonus for a Good or Outstanding CQC inspection.
  • Unlimited access to our refer-a-friend scheme, earning up to £500 per referral.
  • Access to a wide range of retail and leisure discounts at big brands and supermarkets.
  • Free access to medical specialists and confidential counselling and legal services.
  • Tax code review service to ensure you're on the right code and paying the right level of tax.
  • Option to join our monthly staff lottery.

We are dedicated to ensuring our team are respected and their contribution valued. If you're looking to develop your administrative career with a supportive employer that offers progression opportunities, Barchester is an empowering and rewarding place to be.



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