Administrative Support Professional

2 weeks ago


Tewkesbury, Gloucestershire, United Kingdom Crooton Full time
Administrative Support Professional

About the Role:

As an Administrative Support Professional, you will play a pivotal role in the efficient running of our high-quality care home. Your responsibilities will include managing customer experience elements, HR, recruitment, payroll, finance, and supervising junior members of the administration team.

Key Responsibilities:

  • Promote a warm and welcoming environment for residents, staff, and visitors
  • Manage enquiries and showrounds of the home for prospective families
  • Drive the occupancy and reputation of the care home as part of a community engagement team
  • Support resident and family feedback with a focus on customer care
  • Assist with the recruitment of home staff

Requirements:

  • Experience in a customer-facing role
  • Previous involvement in HR administration and recruitment
  • High level of attention to detail and the ability to prioritize


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