Administrative Support Professional
2 weeks ago
About the Role:
As an Administrative Support Professional, you will play a pivotal role in the efficient running of our high-quality care home. Your responsibilities will include managing customer experience elements, HR, recruitment, payroll, finance, and supervising junior members of the administration team.
Key Responsibilities:
- Promote a warm and welcoming environment for residents, staff, and visitors
- Manage enquiries and showrounds of the home for prospective families
- Drive the occupancy and reputation of the care home as part of a community engagement team
- Support resident and family feedback with a focus on customer care
- Assist with the recruitment of home staff
Requirements:
- Experience in a customer-facing role
- Previous involvement in HR administration and recruitment
- High level of attention to detail and the ability to prioritize
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