Apprenticeship Performance Manager

1 day ago


Kent, United Kingdom Best Practice Network Full time
About the Role

We are seeking an experienced and skilled Apprenticeship Performance Manager to join our team at Best Practice Network. As a key member of our operations team, you will play a vital role in ensuring the successful delivery of our Early Years and Teaching Assistant Apprenticeship programmes.

Key Responsibilities
  • Lead a team of Apprenticeship Tutors, setting monthly Key Performance Indicators (KPIs) to ensure timely completion of all elements of the Apprenticeship programme, including functional skills and additional learning support.
  • Perform monthly one-to-one appraisals and coaching sessions with Apprenticeship Tutors, feeding into their personal development plans and the Quality Improvement Plan.
  • Support the development of Apprenticeship Tutors, ensuring they follow funding guidelines set by the Education and Skills Funding Agency (ESFA) and up-to-date inspectorate requirements.
  • Address underperformance and implement corrective methods to ensure high-quality delivery of the Apprenticeship programme.
  • Work closely with the Sales, Compliance, Finance, and Administration teams to ensure a cohesive approach to the learner experience from application to completion.
  • Conduct regular observations of teaching and learning in the field, monitoring the delivery of functional skills and carrying out all monitoring and claiming activities.
  • Be responsible for programme performance against key performance indicators (KPIs).
Requirements
  • Proven experience of driving quality learning, including working to and achieving learner start and completion targets.
  • Excellent knowledge and experience of Apprenticeships and funding streams.
  • Proven experience of working within a similar Operations/Performance Manager role, with recent experience of managing a team of Assessors delivering on the New Standards.
  • Strong IT skills and ability to work with e-portfolios and a variety of software platforms.
  • Good understanding of Ofsted requirements.
  • Solid, occupational experience within an educational/training environment in either early years or teaching.
What We Offer
  • 28 days' holiday, with an additional day for each year of service, up to a maximum of 33 days, plus bank holidays.
  • Healthcare plan, including access to a private GP, after passing probation.
  • Free life insurance covering up to four times salary from day one.
  • Pension contributions after three months.
  • 25% discount on online learning resources for year one to GCSE with EdPlace.
  • Flexible benefits, including extra holiday, dental, and gym membership, after passing probation.


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