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Apprenticeship Performance Director
2 months ago
We are seeking an experienced and skilled individual to join our team as an Apprenticeship Performance Director. As a key member of our operations team, you will be responsible for ensuring the delivery of high-quality apprenticeship programs for Early Years and Teaching Assistant learners.
Key Responsibilities- Performance Management: Oversee the performance of the team, ensuring that contractual targets and objectives are met in terms of timely success rates, non-starters, referrals, and progressions.
- Team Management: Directly responsible for the recruitment, management, and support of a team of Apprenticeship Tutors (cross-sector).
- Leadership: Lead a team of Apprenticeship Tutors, setting monthly KPIs to ensure the timely completion of all elements of the Apprenticeship program, including functional skills and additional learning support.
- Staff Development: Responsible for the continual staff training to ensure consistency of processes and practices to meet funding, regulatory, and inspectorate requirements.
- Coaching and Appraisal: Undertake monthly one-to-ones to appraise and coach ATs and feed into their personal development plans and the Quality Improvement Plan.
- Business Growth: Support the development of the ATs, ensuring they follow funding guidelines as set by the ESFA and up-to-date inspectorate requirements.
- Corrective Action: Address underperformance and implement corrective methods.
- Cross-Functional Collaboration: Work closely with other Performance Managers, Sales, Compliance, Finance, and Administration Teams to ensure a cohesive approach to the learner experience from application to completion.
- Support and Guidance: Support the team as required to ensure the smooth running of apprenticeships.
- Quality Assurance: Conduct regular observations of teaching and learning in the field.
- Monitoring and Evaluation: Monitor the delivery of functional skills (supporting the Apprenticeship Tutors) for learners to be able to continuously develop their English and maths skills and/or to achieve the level required by the programs and carry out all monitoring and claiming activities.
- Program Performance: Be responsible for the program performance against key performance indicators (KPIs).
We are looking for an individual with:
- Proven Experience: Proven experience of driving quality learning, including working to and achieving learner start and completion targets.
- Apprenticeship Knowledge: Excellent knowledge and experience of Apprenticeships and funding streams.
- Leadership Experience: Proven experience of working within a similar Operations/Performance Manager role with recent experience of managing a team of Assessors delivering on the New Standards.
- Communication and Organizational Skills: Excellent communication and organizational skills.
- Technical Skills: Strong IT skills and the ability to work with e-portfolios and a variety of software platforms.
- Professional Relationships: Confident and professional with the ability to work with people at all levels and to develop strong professional relationships with stakeholders.
- Ofsted Requirements: A good understanding of Ofsted requirements.
- Occupational Experience: Solid, occupational experience within an educational/training environment in either early years or teaching.
Best Practice Network is a friendly, DfE-accredited, Ofsted-outstanding training company providing apprenticeships, professional development, and the DfE's 'Golden Thread' (trainee teachers to school Executive Leaders). We are adaptable, collaborative, and genuinely value the work we do to support the education sector, as much as our trainees do.
We aim to be an employer where everyone can be themselves, do their best in an inclusive working environment, and where all colleagues can thrive and reach their full potential. We want to attract, develop, and retain individuals with different experiences, backgrounds, and perspectives.
