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Apprenticeship Performance Manager
2 months ago
At Best Practice Network, we're dedicated to supporting educational professionals to deliver exceptional education. Our mission is to empower teachers and trainers to make a lasting impact on children's lives. We achieve this by providing high-quality apprenticeships, professional development, and training solutions that meet the needs of the education sector.
About the RoleWe're seeking an experienced Performance Manager to lead our Early Years and Teaching Assistant Apprenticeship programmes. As a key member of our team, you'll be responsible for ensuring the timely completion of apprenticeships, managing a team of tutors, and driving quality learning. Your expertise will help us maintain our high standards and achieve our goals.
Key Responsibilities- Performance management of the team, ensuring contractual targets and objectives are met.
- Direct responsibility for the recruitment, management, and support of a team of Apprenticeship Tutors.
- Lead a team of Apprenticeship Tutors, setting monthly KPIs to ensure timely completion of all elements of the Apprenticeship programme.
- Responsible for the continual staff training to ensure consistency of processes and practices to meet funding, regulatory, and inspectorate requirements.
- Undertake monthly one-to-ones to appraise and coach ATs and feed into their personal development plans and the Quality Improvement Plan.
- Support the development of ATs, ensuring they follow funding guidelines as set by the ESFA and up-to-date inspectorate requirements.
- Address underperformance and implement corrective methods.
- Support business growth, working alongside the sales department to maximise new business sales and learner recruitment.
- Work closely with other Performance Managers, Sales, Compliance, Finance, and Administration Teams to ensure a cohesive approach to the learner experience from application to completion.
- Support the team as required to ensure the smooth running of apprenticeships.
- Conduct regular observations of teaching and learning in the field.
- Monitor the delivery of functional skills for learners to develop their English and maths skills and/or achieve the level required by the programmes.
- Be responsible for programme performance against key performance indicators (KPIs).
- Proven experience of driving quality learning, including working to and achieving learner start and completion targets.
- Excellent knowledge and experience of Apprenticeships and funding streams.
- Proven experience of working within a similar Operations/Performance Manager role with recent experience of managing a team of Assessors delivering on the New Standards.
- Excellent communication and organisational skills.
- Strong IT skills and ability to work with e-portfolios and various software platforms.
- Confident and professional with the ability to work with people at all levels and develop strong professional relationships with stakeholders.
- Good understanding of Ofsted requirements.
- Solid occupational experience within an educational/training environment in either early years or teaching.
- 28 days' holiday and an extra day for each year you stay with us, up to a maximum of 33 days plus bank holidays.
- We pay for a Healthcare Plan once you've passed probation, which includes access to a private GP.
- From day one, free life insurance covering up to four times your salary.
- We'll both add money into your pension pot after three months.
- Get 25% off online learning resources for year one to GCSE with EdPlace.
- Choose what flexible benefits you want after you've passed probation - this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars, and give as you earn.
