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Food and Beverage Team Member

2 months ago

Liverpool, Liverpool, United Kingdom Accor Full time
Main Responsibilities

As a key member of our Food and Beverage team, you will be responsible for ensuring that all customers receive exceptional service and have a memorable dining experience. Your primary objectives will be to:

  • Provide attentive and personalized service to guests, ensuring their needs are met and exceeded.
  • Maintain a high level of cleanliness and hygiene in the F&B areas, adhering to company standards and regulations.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Develop a thorough knowledge of the menu, including ingredients, cooking processes, and service styles.
  • Process payments accurately and efficiently using the Point of Sale system.
Key Skills and Qualities

To succeed in this role, you will need to possess:

  • Excellent customer service skills, with the ability to build strong relationships with guests.
  • A high level of personal integrity, with a strong work ethic and attention to detail.
  • Excellent verbal communication skills, with the ability to work effectively in a team environment.
  • A flexible attitude, with the ability to adapt to changing situations and priorities.
  • A passion for delivering exceptional service and exceeding guest expectations.
Benefits

As a member of our team, you will enjoy a range of benefits, including:

  • Discounted rates at Accor hotels worldwide.
  • Free Bonus Breaks Voucher (complimentary stays in the UK).
  • Friends & Family Rates.
  • 28 days of paid holidays per year (pro rata).
  • Eye Test Vouchers.
  • Learning programs through our Academies.
  • Cycle to work scheme.
  • Employee Vivup program with direct access to GP, high street discounts, and many more.
  • Discounted or free food.
  • Work-based Pension.