Food and Beverage Team Member
4 weeks ago
About the Role
We are seeking a skilled Food and Beverage Team Member to join our team at The Municipal Liverpool. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their memorable experience within the hotel.
Key Responsibilities
- Provide warm and welcoming service to guests, taking ownership of their journey from arrival to departure.
- Converse with guests from the heart, being attentive and reactive to their requests, taking and delivering food orders, and anticipating their needs.
- Deliver impeccable personable service, making our restaurants and bars the place to be seen.
- Be conversant with all of our tantalising cocktails, beverages, and food menus.
- Work collaboratively with the Kitchen and Bar teams to ensure a seamless operation.
- Accept payments and balance receipts.
Requirements
- A charming personable manner, care, and attention to detail.
- A naturally effervescent and heartfelt communicator who can build excellent rapport with our guests and deliver outstanding service.
- Knowledge of working within a food and beverage operation in a hotel or restaurant is highly desirable.
- Knowledge of wine, spirits, and cocktails.
- Flexibility to work across varied shift patterns.
What We Offer
- Discounted hotel room rates for you and your friends & family across RBH and ACCOR hotels.
- An extra day's holiday for your birthday.
- Flexible working arrangements.
- Pension.
- Free meals on duty saving you over £1000 per year.
- Hotel, F&B, Spa Treatment Discounts and Sales Incentives.
- Gratuities split equally across all departments - we are one team.
- Discounted Local Parking Facilities.
- A link to our extensive employee benefit portal with discounts over hundreds of retailers.
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