Food and Beverage Team Member

1 month ago


Liverpool, Liverpool, United Kingdom RBH Full time

About the Role

We are seeking a skilled Food and Beverage Team Member to join our team at The Municipal Liverpool. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their memorable experience within the hotel.

Key Responsibilities

  • Take ownership for your part of the guest journey, making an immediate heartfelt welcome to ensure their memorable experience within the hotel.
  • Converse with guests from the heart, being attentive and reactive to requests, taking and delivering food orders and anticipating their needs.
  • Deliver impeccable personable service, making Palm Court, The Botanic Tea Room and the Seaforth Restaurant THE place to be seen.
  • Be conversant with all of our tantalising cocktails, beverages and food menus.
  • Be a team player, building collaborative relationships with the Kitchen and Bar teams for a seamless operation.
  • Accept payments and balance receipts.

Requirements

  • A charming personable manner, care and attention to detail.
  • A naturally effervescent and heartfelt communicator who can build excellent rapport with our guests and deliver outstanding service.
  • Knowledge of working within a food and beverage operation in a hotel or restaurant is highly desirable.
  • Knowledge of wine, spirits and cocktails.
  • Flexibility to work across varied shift patterns.

About Us

At RBH, we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality.

We are passionate about the industry and always on the lookout for new talent to join us on our journey. We offer a range of benefits, including discounted hotel room rates, flexible working arrangements, pension, free meals on duty, and more.

What We Offer

  • Discounted hotel room rates for you and your friends & family across RBH and ACCOR hotels.
  • An extra day's holiday for your birthday.
  • Flexible working arrangements.
  • Pension.
  • Free meals on duty saving you over £1000 per year.
  • Hotel, F&B, Spa Treatment Discounts and Sales Incentives.
  • Gratuities split equally across all departments - we are one team.
  • Discounted Local Parking Facilities.
  • A link to our extensive employee benefit portal with discounts over hundreds of retailers.


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