Food and Beverage Team Associate

1 month ago


Liverpool, Liverpool, United Kingdom RBH Full time
About the Role

We are seeking a skilled and enthusiastic Food and Beverage Team Member to join our team at The Municipal Liverpool. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a memorable experience for our guests.

Key Responsibilities
  • Provide warm and welcoming service to guests, ensuring their needs are met and exceeded.
  • Take ownership of guest interactions, building rapport and delivering outstanding service.
  • Work collaboratively with the kitchen and bar teams to ensure seamless service delivery.
  • Be knowledgeable about our menu offerings, including cocktails, beverages, and food.
  • Manage cash handling and balance receipts accurately.
Requirements
  • A charming and personable manner, with a focus on delivering exceptional customer service.
  • Excellent communication skills, with the ability to build rapport with guests and colleagues.
  • Knowledge of working in a food and beverage operation, preferably in a hotel or restaurant setting.
  • Knowledge of wine, spirits, and cocktails.
  • Flexibility to work across varied shift patterns.
What We Offer
  • A competitive salary, plus gratuities and excellent benefits.
  • Discounted hotel room rates for you and your friends and family across RBH and ACCOR hotels.
  • An extra day's holiday for your birthday.
  • Flexible working arrangements.
  • Pension.
  • Free meals on duty, saving you over £1000 per year.
  • Hotel, F&B, Spa Treatment Discounts and Sales Incentives.
  • Gratuities split equally across all departments - we are one team.
  • Discounted Local Parking Facilities.
  • A link to our extensive employee benefit portal with discounts over hundreds of retailers.


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