Food and Beverage Team Associate
1 month ago
We are seeking a skilled and enthusiastic Food and Beverage Team Member to join our team at The Municipal Liverpool. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a memorable experience for our guests.
Key Responsibilities- Provide warm and welcoming service to guests, ensuring their needs are met and exceeded.
- Take ownership of guest interactions, building rapport and delivering outstanding service.
- Work collaboratively with the kitchen and bar teams to ensure seamless service delivery.
- Be knowledgeable about our menu offerings, including cocktails, beverages, and food.
- Manage cash handling and balance receipts accurately.
- A charming and personable manner, with a focus on delivering exceptional customer service.
- Excellent communication skills, with the ability to build rapport with guests and colleagues.
- Knowledge of working in a food and beverage operation, preferably in a hotel or restaurant setting.
- Knowledge of wine, spirits, and cocktails.
- Flexibility to work across varied shift patterns.
- A competitive salary, plus gratuities and excellent benefits.
- Discounted hotel room rates for you and your friends and family across RBH and ACCOR hotels.
- An extra day's holiday for your birthday.
- Flexible working arrangements.
- Pension.
- Free meals on duty, saving you over £1000 per year.
- Hotel, F&B, Spa Treatment Discounts and Sales Incentives.
- Gratuities split equally across all departments - we are one team.
- Discounted Local Parking Facilities.
- A link to our extensive employee benefit portal with discounts over hundreds of retailers.
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