Operational Improvement Consultant

6 days ago

Glasgow, Glasgow City, United Kingdom Social Security Scotland Full time
Job Description

About the Role

We are seeking a highly skilled Business Analyst to join our Chief Digital Office at Social Security Scotland. As a Business Analyst, you will play a critical role in driving business transformation and improving operational efficiency across our organization.

Key Responsibilities

  • Engage with stakeholders to build strong working relationships and gather business requirements through stakeholder analysis and management.
  • Support customers and stakeholders through transformational change programs, ensuring their needs are met and expectations are exceeded.
  • Lead and deliver business analysis products for small to medium-sized initiatives, and support large and complex projects, in accordance with project requirements and overall business objectives.
  • Work in a multidisciplinary team to design and deliver transformational change using Agile methodologies, ensuring seamless integration with other digital platforms.
  • Support and work closely with Senior Business Analysts during large and complex projects, to define an approach that meets both customer and business needs.
  • Deliver business analysis products and outputs in accordance with project requirements and overall business objectives, ensuring timely and effective delivery.
  • Apply a range of techniques to establish and analyze the current state (as is) and future state (to be) of people, organization, processes, information, data, and technology across the business.
  • Identify, analyze, capture, and validate business and user requirements, ensuring accurate and comprehensive understanding of customer needs.
  • Identify and analyze options to deliver enhanced outcomes for citizens and organizations through the better use of technology, ensuring alignment with business objectives.
  • Work together with Senior Business Analysts to support customers and stakeholders through transformational and change programs, ensuring successful implementation and adoption.
  • Support business users through investigation of system issues to provide workable solutions, ensuring minimal disruption to business operations.
  • Explain and be a persuasive advocate for the value of understanding and meeting user needs within the wider Social Security Scotland organization.
  • Actively participate in the Digital Data and Technology (DDaT) Business Analysis practice events, staying up-to-date with industry trends and best practices.

Requirements

  • Experience of business analysis in an Agile/digital project environment to support the delivery of organizational visions and goals.
  • Experience of using business analysis tools and techniques to solve problems in small to medium Digital initiatives.
  • Experience of applying stakeholder management techniques that influence others to make key decisions within product or delivery teams.
  • Experience of working with other Digital professions to design and develop technical solutions to resolve business problems.

Benefits

  • Annual Leave: You will receive 25 days annual leave on joining us, increasing to 30 days after four full years of service.
  • Civil Service Pension: This job comes with a Civil Service pension, providing a secure and stable financial future.
  • Healthy Work-Life Balance: We offer flexible working arrangements, including full-time, part-time, term-time, and job shares, to support your work-life balance.
  • Discounts: Enjoy a vast range of retail, travel, and lifestyle discounts through our benefit scheme.
  • Personal Support: Our Employee Assistance Programme provides confidential, independent information and guidance 24/7.
  • Volunteering Special Leave: Up to six days paid special leave a year for volunteering, supporting causes important to you.
  • Great Locations: Our bright and modern offices in Dundee and Glasgow have been designed with staff in mind, offering ideal locations for public transport.

  • Quality Improvement Consultant

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Healthcare Improvement Scotland Full time

    Position: Quality Improvement Consultant Department: Excellence in Care - Nursing and Systems Improvement Directorate Salary: £46,244 - £53,789 (Band 7) Work Schedule: Full Time (37 hours per week) Contract Type: Permanent and Fixed Term Contract/Secondment Location: Hybrid working model available An exciting opportunity has emerged for two positions...

  • Quality Improvement Consultant

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Healthcare Improvement Scotland Full time

    Position: Quality Improvement Consultant Department: Excellence in Care - Nursing and Systems Improvement Directorate Salary: £46,244 - £53,789 (Band 7) Employment Type: Full Time (37 hours per week) Contract Type: Permanent and Fixed Term Contract/Secondment available Location: Flexible hybrid working model An exciting opportunity has emerged for two...

  • Improvement Program Manager

    5 days ago

    Glasgow, Glasgow City, United Kingdom Healthcare Improvement Scotland Full time

    Job SummaryWe are seeking a highly experienced Senior Improvement Advisor to lead the operational delivery of our program. As a key member of our team, you will work across Scotland to support Health and Social Care Partnerships with complex, system-wide change to improve outcomes for the people of Scotland.About the RoleThis is an exciting opportunity to...

  • Improvement Program Manager

    6 days ago

    Glasgow, Glasgow City, United Kingdom Healthcare Improvement Scotland Full time

    Job SummaryWe are seeking a highly experienced Senior Improvement Advisor to lead the operational delivery of our program. As a key member of our team, you will work across Scotland to support Health and Social Care Partnerships with complex, system-wide change to improve outcomes for the people of Scotland.About the RoleThis is an exciting opportunity to...

  • Senior Program Consultant

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Healthcare Improvement Scotland Full time

    Senior Program Consultant Healthcare Staffing Initiative Nursing and Systems Enhancement Division Salary Range: £56,992 - £61,522 (Band 8A) – pro rata for part-time hours Employment Type: Part-time (0.5 WTE/18.5 hours per week) Contract Type: Fixed term/secondment until March 2025 Location: Edinburgh or Glasgow (with travel across...

  • Senior Program Consultant

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Healthcare Improvement Scotland Full time

    Senior Program Consultant Healthcare Staffing Initiative Nursing and Systems Enhancement Division Salary Range: £56,992 - £61,522 (Band 8A) – pro rata for part-time hours Employment Type: Part-time (0.5 WTE/18.5 hours per week) Contract Type: Fixed term/secondment until March 2025 Location: Edinburgh or Glasgow (with travel...

  • Senior Program Consultant

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Healthcare Improvement Scotland Full time

    Senior Program Consultant Healthcare Staffing Initiative Nursing and Systems Enhancement Division Salary Range: £56,992 - £61,522 (Band 8A) – pro rata for part-time hours Employment Type: Part-time (0.5 WTE/18.5 hours per week) Contract Type: Fixed term/secondment until March 2025 Location: Edinburgh or Glasgow (with travel...

  • Senior Program Consultant

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Healthcare Improvement Scotland Full time

    Senior Program Consultant Healthcare Staffing Initiative Nursing and Systems Enhancement Division Salary Range: £56,992 - £61,522 (Band 8A) – pro rata for part-time hours Part-time Position (0.5 WTE/18.5 hours per week) Fixed-term Engagement/Secondment until March 2025 Location: Edinburgh or Glasgow (with travel across Scotland) – hybrid working model...

  • Senior Program Consultant

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Healthcare Improvement Scotland Full time

    Senior Program Consultant Healthcare Staffing Initiative Nursing and Systems Enhancement Division Salary Range: £56,992 - £61,522 (Band 8A) – pro rata for part-time hours Employment Type: Part-time (0.5 WTE/18.5 hours per week) Contract Type: Fixed term/secondment until March 2025 Location: Flexible with travel across Scotland –...

  • Process Improvement Consultant

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Thales Full time

    Job OverviewPosition: Process Improvement Consultant (Bids and Project Management)Location: Glasgow - hybrid working arrangement (3 days per week on site)Security Clearance: UK Eyes Only. Sole British nationals.Are you eager to enhance your expertise in data analysis and operational enhancement? Do you seek the chance to refine your skills within a...

  • Process Improvement Specialist

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom The Cigna Group Full time

    Business Strategy ConsultantA proactive team is seeking a talented and driven individual to take on the role of Business Strategy Consultant. This essential position focuses on evaluating and enhancing comprehensive business workflows throughout the organization to foster growth and operational efficiency. The ideal candidate will collaborate closely with...

  • Programme Delivery Manager

    6 days ago

    Glasgow, Glasgow City, United Kingdom Healthcare Improvement Scotland Full time

    Job Summary:We are seeking a highly experienced Senior Improvement Advisor to lead the operational delivery of our programme. As a key member of our team, you will work across Scotland to drive system-wide change and improve outcomes for the people of Scotland.About the Role:As a Senior Improvement Advisor, you will be responsible for:Leading the operational...

  • Programme Delivery Manager

    5 days ago

    Glasgow, Glasgow City, United Kingdom Healthcare Improvement Scotland Full time

    Job Summary:We are seeking a highly experienced Senior Improvement Advisor to lead the operational delivery of our programme. As a key member of our team, you will work across Scotland to drive system-wide change and improve outcomes for the people of Scotland.About the Role:As a Senior Improvement Advisor, you will be responsible for:Leading the operational...

  • Transformational Change Leader

    6 days ago

    Glasgow, Glasgow City, United Kingdom Healthcare Improvement Scotland Full time

    Job Summary:We are seeking a highly experienced Senior Improvement Advisor to lead the operational delivery of our programme. As a critical component of the Scottish Government's programme, you will work across the whole of Scotland, bringing together colleagues across health, social care, housing, and justice.Key Responsibilities:Lead the operational...

  • Transformational Change Leader

    5 days ago

    Glasgow, Glasgow City, United Kingdom Healthcare Improvement Scotland Full time

    Job Summary:We are seeking a highly experienced Senior Improvement Advisor to lead the operational delivery of our programme. As a critical component of the Scottish Government's programme, you will work across the whole of Scotland, bringing together colleagues across health, social care, housing, and justice.Key Responsibilities:Lead the operational...

  • Continuous Improvement Consultant

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom aira Full time

    Aira - Operational Excellence SpecialistAre you driven by the pursuit of operational efficiency and the desire to create a significant impact? Aira is seeking a dedicated professional to enhance our next-generation home energy solutions.Key Responsibilities:Oversee regional enhancement initiativesAdopt and integrate best practices from various regionsAssist...

  • Process Improvement Specialist

    2 days ago

    Glasgow, Glasgow City, United Kingdom Cathcart Technology Full time

    **About Cathcart Technology**Cathcart Technology, a leading professional services organisation, is seeking a highly skilled Process Improvement Specialist to join their Process Efficiency team on a permanent basis. The successful candidate will work alongside teams based in Glasgow, London, and Australia, driving process excellence and continuous improvement...

  • Process Improvement Specialist

    2 days ago

    Glasgow, Glasgow City, United Kingdom Cathcart Technology Full time

    **About Cathcart Technology**Cathcart Technology, a leading professional services organisation, is seeking a highly skilled Process Improvement Specialist to join their Process Efficiency team on a permanent basis. The successful candidate will work alongside teams based in Glasgow, London, and Australia, driving process excellence and continuous improvement...

  • Digital Transformation Consultant

    7 days ago

    Glasgow, Glasgow City, United Kingdom Cognizant Full time

    About the RoleCognizant, a leading technology services company, is seeking a skilled Business Process Consultant to join our Process Transformation Consulting Practice. As a key member of our team, you will play a crucial role in building a capability focused on transformation consulting, operating model transformation, and digital business processes.Key...

  • Process Improvement Specialist

    3 days ago

    Glasgow, Glasgow City, United Kingdom Cathcart Associates Full time

    About Cathcart AssociatesCathcart Associates is a globally recognized professional services organization based in Glasgow city centre. We are seeking a skilled Process Analyst to join our team on a permanent basis, working 2 days a week onsite.About the RoleThis is an exciting opportunity for a Process Analyst looking to take the next step in their career....