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Process Improvement Specialist

2 months ago

Glasgow, Glasgow City, United Kingdom Cathcart Technology Full time

**About Cathcart Technology**

Cathcart Technology, a leading professional services organisation, is seeking a highly skilled Process Improvement Specialist to join their Process Efficiency team on a permanent basis. The successful candidate will work alongside teams based in Glasgow, London, and Australia, driving process excellence and continuous improvement across the organisation.

**Key Responsibilities**

The Process Improvement Specialist will be responsible for:

  • Developing and implementing process improvements to enhance operational efficiency and effectiveness
  • Collaborating with cross-functional teams to identify and address process gaps and inefficiencies
  • Designing and implementing process maps and workflow diagrams using MS Visio
  • Providing training and support to colleagues on process improvements and best practices
  • Analyzing business data to inform process improvements and identify areas for cost savings

**Requirements**

To be successful in this role, the Process Improvement Specialist will need:

  • Previous experience in process mapping and the MS Office Suite, particularly MS Visio
  • Strong analytical and problem-solving skills, with the ability to identify and address process inefficiencies
  • Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects
  • Strong business acumen and understanding of business operations

**What We Offer**

Cathcart Technology offers a competitive salary, strong benefits package, and opportunities for career growth and development. The organisation operates on a hybrid basis, with a core day on Wednesday, and offers a flexible and fluid work environment.