Customer Service Coordinator

4 weeks ago


Warrington, Warrington, United Kingdom Jungheinrich Full time

Job Summary

We are seeking a highly skilled Customer Service Dispatcher to join our team at Jungheinrich. As a key member of our service delivery team, you will be responsible for allocating resources to meet customer expectations in a timely and cost-effective manner.

Key Responsibilities

  • Allocate and prioritize work to ensure efficient delivery of services to customers
  • Provide excellent communication and customer service to both internal and external stakeholders
  • Review, plan, and assign work to ensure timely completion and customer satisfaction
  • Monitor and report on work progress and performance
  • Collaborate with team members and Area Service Managers to achieve service delivery goals
  • Process engineer timesheets and ensure accurate charging to customers
  • Maintain accurate records and reports to support service delivery

Requirements

  • Strong experience in planning and resource allocation
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and in a fast-paced environment
  • IT literacy and proficiency in relevant software
  • Desirable: experience in a service-related industry with focus on work allocation

Competencies

  • Adaptability and flexibility
  • Attention to detail and accuracy
  • Strong influencing and problem-solving skills
  • Resilience and tenacity in a dynamic environment

About Jungheinrich

Jungheinrich is a leading provider of innovative logistics and material handling solutions. We are committed to delivering exceptional service and support to our customers, and we are seeking a talented individual to join our team.



  • Warrington, Warrington, United Kingdom Freight Personnel Full time

    Main Responsibilities:As a key member of the Freight Personnel team, the successful candidate will be responsible for delivering exceptional customer service to our clients. This will involve prioritizing the top 15 clients, ensuring service level targets are met, and maximizing business opportunities through proactive communication and sales efforts.Key...


  • Warrington, Warrington, United Kingdom FOSS UK Full time

    Customer Service Operations CoordinatorAt FOSS UK, we are seeking a highly organized and customer-focused individual to fill the role of Customer Service Operations Coordinator.The successful candidate will be responsible for coordinating the work of service department employees, managing customer interactions, and ensuring the preparation and accuracy of...


  • Warrington, Warrington, United Kingdom West Midlands Ambulance Service University NHS Foundation Trust Full time

    Job SummaryWest Midlands Ambulance Service University NHS Foundation Trust is seeking a highly skilled Transport Services Coordinator and Planner to join our team. As a key member of our Non-Emergency Patient Transport Services contract in Warrington, you will be responsible for planning and coordinating patients' journeys to and from their hospital...


  • Warrington, Warrington, United Kingdom Jungheinrich Full time

    Job SummaryWe are seeking a highly skilled Customer Service Operations Coordinator to join our team at Jungheinrich. As a key member of our service delivery team, you will be responsible for allocating engineering resources to meet customer expectations in a timely and cost-effective manner.Key ResponsibilitiesAllocating engineering resources to meet...


  • Warrington, Warrington, United Kingdom West Midlands Ambulance Service University NHS Foundation Trust Full time

    About the RoleWe are seeking a highly skilled and organized individual to join our team as a Patient Transport Services Coordinator. As a key member of our operations team, you will be responsible for planning and coordinating patient journeys to and from hospital appointments, ensuring timely and efficient transportation services.Key ResponsibilitiesOperate...


  • Warrington, Warrington, United Kingdom Freight Personnel Full time

    Job DescriptionFreight Personnel is seeking a highly skilled Sameday Courier Customer Service Coordinator to join their team. This role is responsible for providing exceptional customer service and ensuring that customer needs are met in a timely and efficient manner.Key ResponsibilitiesCustomer Service: Provide world-class customer service to new and...


  • Warrington, Warrington, United Kingdom People Solutions Group Full time

    Customer Service Administrator**Job Summary**We are seeking a highly skilled Customer Service Administrator to join our team at People Solutions Group. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities**- Process branch credits on the Warehouse...


  • Warrington, Warrington, United Kingdom People Solutions Group Full time

    Customer Service AdministratorJob SummaryWe are seeking a highly skilled Customer Service Administrator to join our team at People Solutions Group. As a Customer Service Administrator, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProcess Branch credits on the Warehouse Management...


  • Warrington, Warrington, United Kingdom People Solutions Group Full time

    Job SummaryWe are seeking a highly skilled Customer Service Administrator to join our team at People Solutions Group. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their queries are resolved efficiently and effectively.Key ResponsibilitiesProcess Branch credits on the...


  • Warrington, Warrington, United Kingdom People Solutions Group Full time

    Job SummaryWe are seeking a highly skilled Customer Service Administrator to join our team at People Solutions Group. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProcess Branch credits on the Warehouse Management System and investigate and...


  • Warrington, Warrington, United Kingdom People Solutions Group Full time

    Job SummaryWe are seeking a highly skilled Customer Service Administrator to join our team at People Solutions Group. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProcess Branch credits on the Warehouse Management System and investigate and...


  • Warrington, Warrington, United Kingdom Jungheinrich Full time

    Role PurposeAs a key member of our team at Jungheinrich, the Customer Service Dispatcher plays a vital role in ensuring that customer expectations are met in a timely and cost-effective manner.Key ResponsibilitiesEfficiently handle and log customer calls in accordance with agreed procedures.Build strong, positive relationships with customers, engineers, and...


  • Warrington, Warrington, United Kingdom People Solutions Group Full time

    Job SummaryWe are seeking a highly skilled Customer Service Administrator to join our team at People Solutions Group. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProcess Branch credits on the Warehouse Management System and investigate and...


  • Warrington, Warrington, United Kingdom Jungheinrich Full time

    Job SummaryThe Customer Service Dispatcher will be responsible for allocating engineering resources to meet customer expectations in a timely and cost-effective manner. This role requires strong communication skills and the ability to work under pressure in a fast-paced environment.Key ResponsibilitiesAllocate and prioritize incoming planned and unplanned...


  • Warrington, Warrington, United Kingdom People Solutions Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at People Solutions Group. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and ensuring seamless day-to-day operations.Key ResponsibilitiesProcess branch credits on the...


  • Warrington, Warrington, United Kingdom NES Fircroft Full time £17

    Job SummaryWe are seeking an experienced Service Coordinator to join our team at NES Fircroft. The successful candidate will be responsible for coordinating and overseeing all service jobs, managing the service order process, and building sustainable relationships with customers.Key ResponsibilitiesCoordinate and oversee all service jobs with necessary...


  • Warrington, Warrington, United Kingdom People Solutions Group Full time

    Job SummaryWe are seeking an experienced Customer Service Administrator for our prestigious client in Warrington. As a key member of our team, you will be responsible for delivering exceptional customer service and supporting our operations.Key ResponsibilitiesProcess Branch credits on the Warehouse Management System and investigate discrepanciesRespond to...


  • Warrington, Warrington, United Kingdom Jungheinrich Full time

    Job SummaryWe are seeking a highly skilled Customer Service Dispatcher to join our team at Jungheinrich. As a key member of our service team, you will be responsible for allocating engineering resources to meet customer expectations in a timely and cost-effective manner.Key ResponsibilitiesAllocate and prioritize incoming planned and unplanned work to ensure...


  • Warrington, Warrington, United Kingdom TRADEBE Full time

    Job Title: Customer Support AdvisorMain Responsibilities:As a Customer Support Advisor at Tradebe, you will be responsible for providing exceptional customer service to our clients across various industries. Your primary goal will be to ensure that our customers receive the best possible support, from initial inquiry to fulfillment phase.Key...


  • Warrington, Warrington, United Kingdom Stobart Full time

    About StobartStobart is a leading ambient transport and logistics business, providing services to many of the UK's best-known brands across core consumer and retail sectors.Our winning culture is one of the reasons our company continues to thrive. We believe that our culture is a place where you're valued, challenged, and inspired.Job DescriptionWe are...