Restaurant Operations Manager

1 month ago


Glasgow, Glasgow City, United Kingdom Glenshire Group Full time
Pizza Hut Restaurant General Manager

Glenshire Group is a Scottish family-owned conglomerate based in Fife, with a diverse portfolio of businesses spanning multiple sectors. We are currently recruiting for a Restaurant General Manager to lead our Pizza Hut operation.

Key Responsibilities:

  • Manage all front-of-house and back-of-house operations, ensuring seamless customer experiences and efficient restaurant management.
  • Lead by example, setting high standards for self and others, and fostering a culture of positivity and inclusivity.
  • Develop and implement restaurant training programs to enhance team performance and career growth.
  • Oversee financial management, ensuring adherence to safety, sanitation, and security standards, and driving business growth through effective P&L management.
  • Build strong customer relationships, engaging with customers and resolving complaints in a timely and professional manner.

Requirements:

  • 3+ years of experience in multi-outlet food retail or service industry, with a proven track record of on-target performance in Balanced Scorecard KPIs.
  • Certified in Leading a Restaurant (LAR) and possessing strong written and verbal communication skills.
  • Ability to move between restaurants as required, with a clear ITC check.


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