Rehabilitation Services Coordinator

4 weeks ago


Billingsgate, United Kingdom Health Case Management Limited Full time

Position Overview
We are seeking a dedicated and detail-oriented individual to provide essential administrative support within our rehabilitation services team. This role is pivotal in ensuring the smooth delivery of non-clinical services, assisting Case Managers and Operations Managers in achieving optimal rehabilitation outcomes for our clients.

Key Responsibilities
- Develop and maintain professional relationships with clients, families, and stakeholders to facilitate effective rehabilitation.
- Assist the Rehabilitation Case Manager with logistical arrangements for meetings and client visits.
- Prepare and produce professional documentation, including reports and correspondence, to support client management.
- Ensure accurate billing and invoicing of client files in accordance with established protocols.
- Deliver comprehensive administrative services, including handling calls, managing correspondence, and maintaining organized records.
- Proactively manage tasks and prioritize responsibilities to meet deadlines while collaborating with Case Managers and Operations Managers.

Required Skills
- A compassionate and empathetic approach to client interactions.
- Strong administrative capabilities with proficiency in MS Office and case management systems.
- Excellent communication skills, both written and verbal.
- Attention to detail and accuracy in data entry and documentation.
- Ability to work effectively under pressure and adapt to changing circumstances.

Desirable Skills
- Familiarity with social care and NHS services.
- Understanding of the personal injury rehabilitation sector and prior experience in a related field.
- Minimum of one year in an administrative or support role within rehabilitation or case management.

About Health Case Management Limited
Established in 2003, Health Case Management Limited is a premier provider of rehabilitation and case management services. We are committed to ensuring that individuals in need of rehabilitation have access to high-quality, coordinated services that facilitate recovery and return to their pre-injury status. Our focus is on delivering value through effective treatment management and positive clinical outcomes.

Diversity and Inclusion
Health Case Management Limited is dedicated to promoting equality of opportunity for all employees and encourages applications from individuals of diverse backgrounds.



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