Food and Beverage Service Assistant

4 days ago

Guildford, Surrey, United Kingdom Barnett Hill Hotel Full time

The Role

We are seeking a skilled and enthusiastic Food and Beverage Assistant to join our team at Barnett Hill Hotel, a 4-star country house hotel located in the heart of Surrey. As a Food and Beverage Assistant, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities

  • Prepare the restaurant for service, ensuring all areas are clean and tidy
  • Meet and greet guests, taking orders and serving food and beverage
  • Complete satisfaction checks, ensuring guests are satisfied with their experience
  • Resolve any service issues, providing a high level of customer service
  • Present bills to guests and take payment
  • Reset the restaurant at the end of the shift, ready for the next service

Requirements

  • You must have reliable transportation due to the hotel's semi-rural location
  • You must have a smart appearance, reflecting the hotel's high standards
  • Excellent communication skills are essential, as you will be interacting with guests and colleagues
  • A passion for guest service and experience within a quality food service hotel/restaurant is required
  • You must be able to work flexible shifts, including weekends, and be available for 37.5 hours per week

About Us

Barnett Hill Hotel is a beautiful Queen Anne-style property, set within 26 acres of lovingly maintained gardens and woodlands. We offer luxurious accommodation, fine dining, and exceptional service to our guests. If you are a motivated and enthusiastic individual who is passionate about providing exceptional service, we would love to hear from you.

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