Food and Beverage Service Associate
2 days ago
The Role
We are seeking a skilled and enthusiastic Food and Beverage Assistant to join our team at Barnett Hill Hotel, a 4-star country house hotel in Surrey. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.
Key Responsibilities
- Prepare the restaurant for service, ensuring a warm and welcoming atmosphere for our guests.
- Meet and greet guests, taking pride in providing a warm and friendly welcome.
- Take guest orders, ensuring accuracy and attention to detail.
- Serve food and beverage, including alcoholic beverages, with a smile and a sense of pride.
- Complete satisfaction checks, ensuring our guests are delighted with their experience.
- Resolve any service issues promptly and professionally.
- Present bills to guests and take payment, ensuring a seamless and efficient transaction.
- Reset the restaurant at the end of the shift, ready for the next service.
- Ensure the work area is clean and tidy before departing, maintaining the high standards of our hotel.
Requirements
- You must have reliable transportation due to the hotel's semi-rural location.
- You must have a smart appearance, reflecting the high standards of our hotel.
- Excellent communication skills are essential, as you will be interacting with guests and colleagues on a daily basis.
- A passion for guest service and experience within a quality food service hotel or restaurant is required.
- You must be able to work flexible shifts, including weekends, and be available for 37.5 hours per week.
About Us
Barnett Hill Hotel is a beautiful Queen Anne-style property, set within 26 acres of lovingly maintained gardens and woodlands. We offer luxurious accommodation, fine dining, and exceptional service, making us the perfect choice for weddings, corporate events, and leisure breaks.
Please visit our website for more information about our hotel and the facilities we offer.
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