Client Services Advisor

4 weeks ago

Llandrindod Wells, Powys, United Kingdom Principality Building Society Full time

Customer Experience Specialist

ABOUT US. At Principality Building Society, we believe in creating a welcoming environment for all.

Our organization is built on the foundation of community and support. When you choose to join our team, you will find a culture that prioritizes your well-being and professional growth. We are committed to providing a flexible benefits package tailored to your needs, ensuring that you feel valued and included.

Here are some compelling reasons to consider a career with us: our branches are newly renovated and dedicated to serving the local community, we have received accolades as a top employer in the Super Large Organizations category, and we are proud to be ranked among the best for employee well-being. You will have the opportunity to embark on a fulfilling career that allows you to achieve remarkable milestones. Our comprehensive financial and wellness benefits program is designed with our employees in mind, and we consistently receive high engagement scores from our colleagues, reflecting our supportive work culture.

No experience in Financial Services? That’s perfectly fine We are eager to welcome talented individuals from diverse backgrounds to our team. We provide thorough training to equip you with the necessary skills for success.

As a Customer Experience Specialist, you will be the first point of contact for our customers, whether in person, over the phone, or online. Your role will involve identifying and addressing their financial needs, and referring them to specialized colleagues when required. We are dedicated to enhancing your skills and experience, enabling you to deliver an exceptional customer journey, ensuring that every interaction is positive and supportive.

We are committed to helping you build a rewarding career with ample opportunities for development and advancement.

We are dedicated to fostering an inclusive workplace where diversity is celebrated and every colleague feels a sense of belonging. Daniel Priest, Inclusion Manager. Discover the experiences of our colleagues and learn why Principality Building Society is a great place to work.

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